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2013
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(2013) : It’s not polite to point Generating socially-appropriate deictic behaviors towards people: 2013 8th ACM/IEEE International Conference on Human-Robot Interaction (HRI): Tokyo, Japan: IEEE, S. 267-274
DOI: https://doi.org/10.1109/HRI.2013.6483598 Abstract: Pointing behaviors are used for referring to objects and people in everyday interactions, but the behaviors used for referring to objects are not necessarily polite or socially appropriate for referring to humans. In this study, we confirm that although people would point precisely to an object to indicate where it is, they were hesitant to do so when pointing to another person. We propose a model for generating socially-appropriate deictic behaviors in a robot. The model is based on balancing two factors: understandability and social appropriateness. In an experiment with a robot in a shopping mall, we found that the robot’s deictic behavior was perceived as more polite, more natural, and better overall when using our model, compared with a model considering understandability alone.
Keywords: Angemessen(heit) (von Technik), Data Collection, Data models, Fingers, human-robot interaction, ieee xplore, Indexes, intelligent robots, pointing behaviors, pointing gesture, Robots, shopping mall, social appropriateness, social robots, social sciences, socially-appropriate deictic robot behavior generation, understandability, Visualization
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