Alle Publikationen
- <<
- <
- 1
2018
-
(2018): Greetings as social action in Finland Swedish and Sweden Swedish service encounters – a pluricentric perspective. In: Intercultural Pragmatics 15 (1), S. 57-88. DOI: 10.1515/ip-2017-0030
Abstract: While greetings are performed in all cultures and open most conversations, previous studies suggest that there are cross-cultural differences between different languages in greeting behavior. But do speakers of different national varieties of the same language organize and perform their greeting behavior in similar ways? In this study, we investigate the sequential organization of greetings in relation to gaze behavior in the two national varieties of Swedish: Sweden Swedish spoken in Sweden and Finland Swedish spoken in Finland. In recent years, the importance of studying pluricentric languages from a pragmatic perspective has been foregrounded, not least within the framework of variational pragmatics. To date, most studies have focused on structural differences between national varieties of pluricentric languages. With this study, we extend the scope of variational pragmatics through adding an interactional, micro perspective to the broader macro analysis typical of this field. For this study, we have analyzed patterns for greetings in 297 videorecorded service encounters, where staff and customers interact at theatre box offices and event booking venues in Sweden and Finland. The study shows that there are similarities and differences in greeting behavior between varieties. There is a strong preference for exchanging reciprocal verbal greetings, one at a time, in both. There is also a similar organization of the greeting sequence, where customer and staff establish mutual gaze prior to the verbal greetings, thus signaling availability for interaction. The duration of mutual gaze and the timing of the greeting, however, differ between the two varieties. We have also conducted a multi modal analysis of gaze behavior in correlation to the greeting. We found that the customers and staff in the Finland Swedish data share mutual gaze before and during the verbal greeting, and often avert gaze after the verbal greetings. However, in the Sweden Swedish data, the participants often avert gaze before the verbal greetings. Our results thus indicate that both similarities and differences in pragmatic routines and bodily behavior exist between the two national varieties of Swedish. The present study on greeting practices in Finland Swedish and Sweden Swedish should contribute to the field of variational pragmatics and to the development of pluricentric theory.
2006
-
(2006): A PERCEPTUALLY-BASED THEORY OF MIND FOR AGENT INTERACTION INITIATION. In: International Journal of Humanoid Robotics 03 (03), S. 321-339. DOI: 10.1142/S0219843606000783
Abstract: We endow agents with the capability to open interactions based on their perception of the gaze and direction of attention of others in a virtual environment. The capability is geared towards the earliest part of interaction initiation, where agents may be at some distance from each other and may not initially have knowledge of each other's presence. An important idea in our work is that the start of interaction be initiated in a graceful manner involving exchanges of subtle cues before overt interaction commitments are made. Synthetic vision, attention and memory are used to implement the perceptually-based agent theory of mind. Theory of Mind is used to infer information about the intention of the other to interact based on their eye, head and body directions, locomotion and greeting gestures. An agent's interaction behavior is therefore driven not only by its interaction goal, but also by its theory of the goal of the other based on perception. We have implemented this system and used it to automate and evaluate social interaction behaviors between humans and agents in a virtual environment.
Keywords: Begrüßungsgesten, Blick / Gaze, Blickrichtung, Favoriten, Fortbewegung/locomotion, Gesten, Gestik/Mimik, Körperhaltung, Modell zur Interpretation von Handlungsvorhaben für Roboter, Richtung der Kopfhaltung, Richtung der Körperhaltung, Subtilität der Kommunikationsgestik, theory of mind, Weltwissen 2003
-
(2003): Perceived gaze direction and the processing of facial displays of emotion. In: Psychological science 14 (6), S. 644-647. DOI: 10.1046/j.0956-7976.2003.psci_1479.x
DOI: http://www.ncbi.nlm.nih.gov/pubmed/14629700 Abstract: There is good reason to believe that gaze direction and facial displays of emotion share an information value as signals of approach or avoidance. The combination of these cues in the analysis of social communication, however, has been a virtually neglected area of inquiry. Two studies were conducted to test the prediction that direct gaze would facilitate the processing of facially communicated approach-oriented emotions (e.g., anger and joy), whereas averted gaze would facilitate the processing of facially communicated avoidance-oriented emotions (e.g., fear and sadness). The results of both studies confirmed the central hypothesis and suggest that gaze direction and facial expression are combined in the processing of emotionally relevant facial information.
Keywords: abgewendeter Blick, Affect, Angst, Blick / Gaze, Blickkontakt, Blickrichtung, Emotionaler Zustand, Emotionen, Facial Expression, Female, Fixation, Ocular, Freude, Gesicht und assoziierte Zuschreibungen, Gesichtsausdruck, Gestik/Mimik, Humans, Male, theory of mind, Traurigkeit, Visual Perception, Wut
- <<
- <
- 1