Alle Publikationen
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2014
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(2014): Frustration and disappointment. In: Journal of Child Psychotherapy 40 (1), S. 36-57. DOI: 10.1080/0075417X.2014.883136
DOI: https://doi.org/10.1080/0075417X.2014.883136 Abstract: The paper describes research on children’s responses to failures of gratification. Although this has always been an important area of consideration in psychoanalytic thinking, arguments are put forward for the child’s actual feelings of disappointment being significant in ways that have yet to be fully realised theoretically and clinically within Kleinian object relations. Since Freud first used the term ‘frustration’, it has been applied in psychoanalysis as a means by which to describe in an undifferentiated way all those responses to failures of gratification that have an aggressive content. It will be argued that, in a context of the historical shift in thinking from drive to relational models, there is now perhaps scope to posit the existence instead of two discrete object relational positions towards such failures of aim—that frustrated responses can be differentiated in important structural and developmental ways from disappointed ones, by suggesting that the for mer are schizoid, whilst the latter are depressive in quality. To try and begin to test the hypothesis that there might be an object relational distinction between feelings of frustration and feelings of disappointment, selected process notes from two training cases became the subject of a combined piece of clinical and theoretical research. I will outline how this research was undertaken and present the findings that arose from the clinical part of it. With the use of a content analysis, a method for gathering interesting quantitative data about the children’s various responses to the failures of gratification was arrived at. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
2009
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(2009): Behavioral and emotional consequences of brief delays in human–computer interaction. In: International Journal of Human-Computer Studies 67 (7), S. 561-570. DOI: 10.1016/j.ijhcs.2009.02.004
Abstract: Evaluated negative effects of computer processing delays on user performance and emotional states. Specifically, it is proposed that unpredictable, sporadic, and random delays typical of modern computers inhibit the proficiency of human-computer interaction (HCI) and result in user performance decrements as well as negative emotional states such as job dissatisfaction, frustration and stress. The authors tested these effects by introducing a paradigm program designed to replicate the flow of user proficiency in the form of a computer game. The game was designed to provide a user interface (UI) under two conditions: a delay condition and a no-delay condition. 16 participants (age range 19-58 years) were recruited to play the game and respond to an in-game and postgame questionnaire to assess the effects of delays on their emotional states. Additionally, user reaction times (RTs) and error rates were measured. Results confirmed that user performance was significantly less proficient as a result of sporadic, brief delays. Error rates more than doubled and reaction times were prolonged by 33 ms for responses directly following the delay. Assessment of the questionnaires revealed that the participants felt annoyed by the delays and were frustrated in their attempts to achieve their goals. In conclusion, the findings suggest that UIs should be designed to minimize the occurrence of delays which hinder the proficiency of HCI. zitiert von 64
1998
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Bierhoff, Hans-Werner (1998): Aggression und Gewalt. Phänomene Ursachen und Interventionen. Ärger, Aggression und Gerechtigkeit: Moralische Empörung und antisoziales Verhalten. Stuttgart [u.a.]: Kohlhammer
Abstract: Der Zusammenhang zwischen Fairness bzw. Unfairness und aggressivem Verhalten wird vorgestellt. Die in der Psychologie bekannten Fairness-Regeln werden skizziert, und es wird gezeigt, dass Verletzungen dieser Regeln drei unterscheidbare Reaktionstypen auslösen: Ärger, Selbstabwertung, zunehmende Leistungsbereitschaft. Insbesondere der Zusammenhang zwischen Ärger und aggressivem Verhalten (im Kontext von Gerechtigkeit und Verantwortung) wird unter Bezugnahme auf empirische Daten behandelt. Im weiteren wird die Theorie der relativen Deprivation beschrieben, die sich mit dem Phänomen des Ärgers aufgrund steigender Erwartungen befasst und die einen Spezialfall wahrgenommener Unfairness darstellt. Abschließend wird diskutiert, ob die Auslösung von Ärger und Aggression durch Unfairness und Verletzung normativer Erwartungen eher soziobiologisch oder eher soziokulturell erklärt werden kann.
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