Alle Publikationen
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2016
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(2016): Toward Spatially Integrated Social Science. In: International Regional Science Review 23 (2), S. 139-159. DOI: 10.1177/016001760002300201
Abstract: This article outlines the motivation for a spatial approach as a novel focus for cross-disciplinary interaction and research in the social and behavioral sciences. The authors review the emerging interest in space and place in the recent social science literature and develop a vision for a spatially integrated social science. This vision provides the conceptual basis for a program of six activities designed to promote a spatial perspective: learning resources, workshops, best-practice examples, place-based search, software tools, and a virtual community The sin programs will be informed by advances in the methods, technologies and principles underlying spatial information science.
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(2016): Cultural intelligence (CQ) in virtual, cross-cultural interactions. Generalizability of measure and links to personality dimensions and task performance. In: INTERNATIONAL JOURNAL OF INTERCULTURAL RELATIONS 50, S. 29-38. DOI: 10.1016/j.ijintrel.2015.11.001
Abstract: Previous studies have focused on investigating CQ in face-to-face contexts but very few have assessed CQ in virtual, cross-cultural interactions. This study highlights the relevance of cultural intelligence (CQ) as an intercultural capability in cross-cultural communications that are virtual. This two-study research (study 1: n = 274; study 2: n = 223) conducted in call centers in the Philippines (a) assesses the generalizability of the four-factor CQ model (i.e., cognitive, metacognitive, motivational and behavioral CQ) as applied in the virtual context and (b) tests the relationship between CQ personality dimensions (i.e., openness to experience and extraversion) and supervisor's ratings of task performance. Study 1 results show that the structural validity of the four-factor CQ model was supported with minor issues in some of the items indicating the need to modify the CQ measure when utilized in the virtual context. Study 2 results show that CQ is positively and significantly related to openness to experience and extraversion. In addition, results show that CQ predicts task performance highlighting the importance of developing CQ among call center representatives and other working professionals who virtually engage and interact with clients and customers from culturally diverse backgrounds.
2006
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(2006): The nature of theory in information systems. In: MIS Quarterly 30 (3), S. 611-642
Abstract: The aim of this research essay is to examine the structural nature of theory in Information Systems. Despite the importance of theory, questions relating to its form and structure are neglected in comparison with questions relating to epistemology. The essay addresses issues of causality, explanation, prediction, and generalization that underlie an understanding of theory. A taxonomy is proposed that classifies information systems theories with respect to the manner in which four central goals are addressed: analysis, explanation, prediction, and prescription. Five interrelated types of theory are distinguished: (1) theory for analyzing, (2) theory for explaining, (3) theory for predicting, (4) theory for explaining and predicting, and (5) theory for design and action. Examples illustrate the nature of each theory type. The applicability of the taxonomy is demonstrated by classifying a sample of journal articles. The paper contributes by showing that multiple views of theory exist and by exposing the assumptions underlying different viewpoints. In addition, it is suggested that the type of theory under development can influence the choice of an epistemological approach. Support is given for the legitimacy and value of each theory type. The building of integrated bodies of theory that encompass all theory types is advocated.
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