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1990
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(1990): Perspectives on politeness. In: Journal of Pragmatics 14 (2), S. 219-236. DOI: 10.1016/0378-2166(90)90081-N
Abstract: This paper reviews four current approaches to an account of politeness: the social-norm view; the conversational-maxim view; the face-saving view; and the conversational-contract view. A characterization is given for each, followed by a discussion of certain salient aspects of the approach. While none of the views is considered adequate, the face-saving view is seen as the most clearly articulated and most thoroughly worked out, therefore providing the best framework within which to raise the crucial questions about politeness that must now be addressed.
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