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  • 2017

  • Ehrhardt, Claus; Neuland, Eva (Hg.) (2017): Sprachliche Höflichkeit. Historische, aktuelle und künftige Perspektiven. Tübingen, Germany: Narr Francke Attempto

    Abstract: Sprachliche Höflichkeit ist ein breit diskutiertes Thema in Wissenschaft und Öffentlichkeit. Oft wird ein Mangel an Höflichkeit oder gar deren Verfall beklagt. Neue Medien und die zunehmende Interkulturalität scheinen das Problem zu verschärfen. In der Sprachwissenschaft greifen zahlreiche Ansätze solche Fragen auf und versuchen eine wissenschaftliche Klärung und Einordnung in neuere theoretische und methodische Entwicklungen. Der Band dokumentiert ausgewählte Beiträge einer internationalen Fachkonferenz. Er präsentiert aktuelle Entwicklungen in der deutschen Sprache und neue Ansätze in der Höflichkeitsforschung, auch in kontrastiver Perspektive und in verschiedenen Anwendungsfeldern. Kulturhistorische Einschätzungen über Ursprung und Entwicklung von Höflichkeitskonventionen sowie Ausblicke auf künftige Herausforderungen runden den Band ab.

  • 2015

  • Terkourafi, Marina; Defibaugh, Staci (2015): Interdisciplinary Perspectives on Im/politeness. Amsterdam: John Benjamins Publishing Company

    Abstract: Interdisciplinary Perspectives on Im/politeness brings together the work of linguists, psychologists, neuroscientists, and second language experts in order to provide readers with a snapshot of the possibilities for studying im/politeness in the 21st century. The volume is organized along methodological lines in three parts each preceded by a brief introduction outlining the evolution and advantages and disadvantages of the relevant methodologies, while a specially commissioned epilogue places the volume in the field as a whole. Part I is dedicated to self-reporting studies, Part II covers observational studies, and Part III introduces experimental studies. A central goal of the present collection is to make a case for the relevance of all these types of data and of both quantitative and qualitative methodologies to the ongoing theoretical debates in the field of im/politeness.

  • 2012

  • Jacko, Julie A. (2012): The human-computer interaction handbook. Fundamentals, evolving technologies and emerging applications. 3. ed.. Boca Raton, Fla.: CRC Taylor & Francis (Human factors and ergonomics). Online verfügbar unter https://ebookcentral.proquest.com/lib/subhh/detail.action?docID=911990

     

    Abstract: The third edition of a groundbreaking reference, The Human--Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications raises the bar for handbooks in this field. It is the largest, most complete compilation of HCI theories, principles, advances, case studies, and more that exist within a single volume. The book captures the current and emerging sub-disciplines within HCI related to research, development, and practice that continue to advance at an astonishing rate. It features cutting-edge advances to the scientific knowledge base as well as visionary perspe

  • 2011

  • Ehrhardt, Claus (2011): Sprachliche Höflichkeit zwischen Etikette und kommunikativer Kompetenz. Frankfurt am Main: Lang (Sprache - Kommunikation - Kultur)

    Abstract: Sprachliche Höflichkeit ist ein zentrales Thema in der öffentlichen Diskussion, in der wissenschaftlichen Forschung und in der unterrichtlichen Vermittlung. In alltagssprachlichen Diskursen wird die Angemessenheit von Äußerungen oft nur an (nach?) Etiketteregeln beurteilt. In der Sprachwissenschaft wird versucht, Ausdrucksformen von Höflichkeit sowie ihre Verwendung und Funktion in der Kommunikation theoretisch und empirisch fundiert zu beschreiben. Die 20 Beiträge dieses Sammelbandes dokumentieren Ergebnisse internationaler Forschung, die anhand zahlreicher Beispiele Höflichkeit zwischen normativen und deskriptiven Ansätzen verortet und neue Perspektiven auf das Gegenstandsfeld vermittelt. Dabei steht vor allem die Kulturgebundenheit von Höflichkeit im Mittelpunkt. Der vergleichende Blick auf Höflichkeitsformen in verschiedenen Sprachen und in unterschiedlichen Kontexten erlaubt eine kritische Auseinandersetzung mit den „Dogmen“ der Höflichkeitsforschung und anwendungsorientierte Weiterentwicklungen.

  • Hayes, Caroline C.; Miller, Christopher Allan (Hg.) (2011): Human-computer etiquette. Cultural expectations and the design implications they place on computers and technology. Boca Raton, Fla.: CRC Press. Online verfügbar unter http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=354637

     

    Abstract: Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interfaces. Providing a complete introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. It also describes the role of socially correct behavior in t

  • 2008

  • Bousfield, Derek; Locher, Miriam A. (Hg.) (2008): Impoliteness in language. Studies on its interplay with power in theory and practice. Conference "Politeness: Multidisciplinary Perspectives on Language and Culture". Berlin: Mouton de Gruyter (Language, power and social process)

    Abstract: The volume addresses the enormous imbalance that exists between academic interest in politeness phenomena when compared to impoliteness phenomena. Researchers working with Brown and Levinson's ([1978] 1987) seminal work on politeness rarely focused explicitly on impoliteness. As a result, only one aspect of facework/relational work has been studied in detail. Next to this research desideratum, politeness research is on the move again, with alternative conceptions of politeness to those of Brown and Levinson being further developed. In this volume researchers present, discuss and explore the concept of linguistic impoliteness, the crucial differences and interconnectedness between lay understandings of impoliteness and the academic concept within a theory of facework/relational work, as well as the exercise of power that is involved when impoliteness occurs. The authors offer solid discussions of the theoretical issues involved and draw on data from political interaction, interaction with legally constituted authorities, workplace interaction in the factory and the office, code-switching and Internet practices. The collection offers inspiration for research on impoliteness in many different research fields, such as (critical) discourse analysis, conversation analysis, pragmatics and stylistics, as well as linguistic approaches to studies in conflict and conflict resolution.

  • 2005

  • Hickey, Leo; Stewart, Miranda (Hg.) (2005): Politeness in Europe. Clevedon: Multilingual Matters (Multilingual matters)

    Abstract: Politeness as practised across 22 European societies, firmly set within critical debates developed since the 1980s, is here presented in ways related to concrete situations in which language-users interact with one another to achieve their goals. Areas covered include types of politeness, forms of address, negotiation and small-talk in various contexts.

  • Watts, Richard J.; Sachiko, Ide; Ehlich, Konrad (Hg.) (2005): Politeness in language. Studies in its history, theory and practice. 2. rev. and expanded ed. / with a new introd. by Richard J. Watts. Berlin u.a.: Mouton de Gruyter

    Abstract: This collection of 13 original papers focuses on the phenomemon of politeness in language. It presents the most important problems in developing a theory of linguistic politeness, which must deal with the crucial differences between lay notions of politeness in different cultures and the term "politeness" as a concept within a theory of lingustic politeness. The universal validity of the term itself is called into question, as are models by Brown and Levison, Lakoff and Leech. New approaches are suggested. In addition to this theoretical discussion, an empirical section presents a number of case studies and research projects in linguistic politeness. These show what has been achieved within current models and what still remains to be done, in particular with reference with cross-cultural studies in politeness and differences between a Western and a non-Western approach to the subject.

  • 2003

  • Jacko, Julie (2003): Human-computer interaction. Theory and practice I. International Conference on Human Computer Interaction; Symposium on Human Interface (Japan); International Conference on Engineering Psychology and Cognitive Ergonomics; International Conference on Universal Access in Human Computer Interaction; HCI International 2003; International Conference on Human-Computer Interaction; International Conference on Universal Access in Human-Computer Interaction. Mahwah, NJ: Lawrence Erlbaum (Human factors and ergonomics)

    Abstract: This four volume set provides the complete proceedings of the 10th International Conference on Human-Computer Interaction held June, 2003 in Crete, Greece. A total of 2,986 individuals from industry, academia, research institutes, and governmental agencies from 59 countries submitted their work for presentation at the conference. The papers address the latest research and development efforts, as well as highlight the human aspects of design and use of computing systems. Those accepted for presentation thoroughly cover the entire field of human-computer interaction, including the cognitive, social, ergonomic, and health aspects of work with computers. The papers also address major advances in knowledge and effective use of computers in a variety of diversified application areas, including offices, financial institutions, manufacturing, electronic publishing, construction, health care, and disabled and elderly people.

  • 2002

  • Felderer, Brigitte; Macho, Thomas (Hg.) (2002): Höflichkeit. Aktualität und Genese von Umgangsformen. München: Fink

    Abstract: Höflichkeit ist heute eine Überlebensbedingung kultureller Vielfalt: ein gemeinsames Überleben wird von der Entwicklung, Bewahrung und Kultivierung differenzierter Verständigungstechniken abhängen, die sich auch in konkreten Spannungssituationen bewähren. Die verschiedenen Bereiche, in denen Höflichkeit eine Rolle spielt, werden in diesem Band historisch und vergleichend, aus der Perspektive verschiedener Disziplinen untersucht werden.

  • 2001

  • Hechter, Michael; Opp, Karl-Dieter (Hg.) (2001): Social norms. New York N.Y.: Russell Sage Foundation

    Abstract: Social norms are rules that prescribe what people should and should not do given their social surroundings and circumstances. Norms instruct people to keep their promises, to drive on the right, or to abide by the golden rule. They are useful explanatory tools, employed to analyze phenomena as grand as international diplomacy and as mundane as the rules of the road. But our knowledge of norms is scattered across disciplines and research traditions, with no clear consensus on how the term should be used. Research on norms has focused on the content and the consequences of norms, without paying enough attention to their causes. Social Norms reaches across the disciplines of sociology, economics, game theory, and legal studies to provide a well-integrated theoretical and empirical account of how norms emerge, change, persist, or die out. Social Norms opens with a critical review of the many outstanding issues in the research on norms: When are norms simply devices to ease cooperation, and when do they carry intrinsic moral weight? Do norms evolve gradually over time or spring up spontaneously as circumstances change? The volume then turns to case studies on the birth and death of norms in a variety of contexts, from protest movements, to marriage, to mushroom collecting. The authors detail the concrete social processes, such as repeated interactions, social learning, threats and sanctions, that produce, sustain, and enforce norms. One case study explains how it can become normative for citizens to participate in political protests in times of social upheaval. Another case study examines how the norm of objectivity in American journalism emerged: Did it arise by consensus as the professional creed of the press corps, or was it imposed upon journalists by their employers? A third case study examines the emergence of the norm of national self-determination: has it diffused as an element of global culture, or was it imposed by the actions of powerful states? The book concludes with an examination of what we know of norm emergence, highlighting areas of agreement and points of contradiction between the disciplines. Norms may be useful in explaining other phenomena in society, but until we have a coherent theory of their origins we have not truly explained norms themselves. Social Norms moves us closer to a true understanding of this ubiquitous feature of social life.

  • 1989

  • Blum-Kulka, Shoshana; Kasper, Gabriele; House, Juliane (Hg.) (1989): Cross-cultural pragmatics. Requests and apologies. Norwood NJ: Ablex Publ (Advances in discourse processes)

  • 1978

  • Goody, Esther N. (1978): Questions and politeness. Strategies in social interaction. 1. Aufl.. Cambridge: Cambridge University Press

    Abstract: These essays, by anthropologists and anthropological linguists, draw on material from speech communities in three continents to raise fundamental questions about the ways in which interrogative and politeness forms are used in day-to-day social interaction. The authors suggest that interrogative and politeness forms have universal features which make them efficient for certain strategies of interaction. Why should these strategies constantly recur? Here the focus shifts to the consideration of status and power, social roles and social distance. Esther Goody looks at the way in whichy the institutionalization of questioning allows only for speech acts consistent with status differences. Brown and Levinson claim that speech acts are potentially threatening to those being addressed, and that politeness forms have evolved as a mechanism for reducing such threats. They analyse the conditions under which politeness forms will be used and show that their findings are consistent with data drawn from India, Mexico and the US.

  • Schenkein, Jim (1978): Studies in the organization of conversational interaction. New York NY u.a.: Acad. Press (Language, thought, and culture)

    Abstract: Studies in the Organization of Conversational Interaction examines the different features of conversational interaction, which reflect a vigorous research paradigm for the study of natural conversations. This book discusses the naturally occurring interactions that have been recorder and transcribed. Organized into 10 chapters, this book begins with an overview of the turn-taking system for conversation and explains that the organization of taking turns at talk is one type of organization operative in conversation. This text then discusses encounters with strangers that only conduct their business under the auspices of their official identity relations. Other chapters consider the production of compliment responses, which are sensitive to the cooperation of multiple constraint systems. This book discusses as well the conversational activity of telling stories and listening to stories. The final chapter deals with an analysis of a dirty joke. This book is a valuable resource for sociologists, conversationalists, linguists, grammarians, and anthropologists.

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