Alle Publikationen
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2017
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(2017): Attending to attention. How do people attract, manage, and negotiate attention using mobile devices?. In: Mobile Media & Communication 5 (3), S. 256-274. DOI: 10.1177/2050157917714504
Abstract: In today's always-connected world people have an ever-increasing array of ways to stay in touch, often selecting among multiple media that allow for different degrees of attention (e.g., phone calls vs. texting) and may vary in convenience for their interaction partner. In this environment, people must manage their attention to each other. Recent work suggests attention management can be considered as a dyadic negotiation process in which people are continually acting to display their own focus of attention and gather information about others' focus of attention, and may seek to increase or decrease the current level of attention from their partner. To explore attention management and negotiation on mobile devices, we built a custom application to track people's SMS and phone call activity. Drawing on log and transcript data, we use qualitative and quantitative methods to explore the details of attention management behavior within specific relationships for a few participants, and then used hierarchical clustering to identify different patterns of attention management in relationships of varying tie strength. Results suggest that attention is managed both implicitly and explicitly, with explicit negotiation more likely when there are conflicts. There are also substantial differences in interaction patterns by tie strength, with phone calls and shorter text response times more common for weaker ties.
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(2017): Towards a social functional account of laughter. Acoustic features convey reward, affiliation, and dominance. In: PLoS one 12 (8). DOI: 10.1371/journal.pone.0183811
DOI: http://www.ncbi.nlm.nih.gov/pubmed/28850589 Abstract: Recent work has identified the physical features of smiles that accomplish three tasks fundamental to human social living: rewarding behavior, establishing and managing affiliative bonds, and negotiating social status. The current work extends the social functional account to laughter. Participants (N = 762) rated the degree to which reward, affiliation, or dominance (between-subjects) was conveyed by 400 laughter samples acquired from a commercial sound effects website. Inclusion of a fourth rating dimension, spontaneity, allowed us to situate the current approach in the context of existing laughter research, which emphasizes the distinction between spontaneous and volitional laughter. We used 11 acoustic properties extracted from the laugh samples to predict participants' ratings. Actor sex moderated, and sometimes even reversed, the relation between acoustics and participants' judgments. Spontaneous laughter appears to serve the reward function in the current framework, as similar acoustic properties guided perceiver judgments of spontaneity and reward: reduced voicing and increased pitch, increased duration for female actors, and increased pitch slope, center of gravity, first formant, and noisiness for male actors. Affiliation ratings diverged from reward in their sex-dependent relationship to intensity and, for females, reduced pitch range and raised second formant. Dominance displayed the most distinct pattern of acoustic predictors, including increased pitch range, reduced second formant in females, and decreased pitch variability in males. We relate the current findings to existing findings on laughter and human and non-human vocalizations, concluding laughter can signal much more that felt or faked amusement.
Keywords: Acoustics, Adult, Aged, Art der Beziehung zum Interaktionspartner, Belohnung, center of gravity, Dauer, Female, formant, Gender, Gestik/Mimik, Humans, Klanghöhe (pitch), Kommunikations-/Interaktionsprinzipien, Lächeln, Lachen, Laughter/psychology, Male, Middle Aged, noisiness, pitch slope, Reward, Sanktionierung, Sex Factors, Social Dominance, Social Identification, Soziale Distanz, Soziale Dominanz, Spontaneität beim Lachen, Status / biologische Marker, Stimmhaftigkeit (voicing), Young Adult, Zugehörigkeit (affiliation) 2015
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(2015): “Swear words” and “curse words” in Australian (and American) English. At the crossroads of pragmatics, semantics and sociolinguistics. In: Intercultural Pragmatics 12 (2). DOI: 10.1515/ip-2015-0010
Abstract: This study seeks to show that Natural Semantic Metalanguage (NSM) analytical techniques allow an integrated semantic-pragmatic approach to the use of "swear words" and "curse (cuss) words". The paper begins with a semantic exegesis of the lexical items swear word and curse word. This is helpful to delimit and conceptualize the phenomena being studied, and it also hints at some interesting differences between the speech cultures of Australian English and American English. Subsequent sections propose semantic explications for a string of swear/curse words and expressions as used in Australian English, including: exclamations (Shit! Fuck! Damn! Christ! Jesus!), abuse formulas (Fuck you!, Damn you!), interrogative and imperative formulas (e.g. Who the fuck do you think you are?; Get the hell out of here!), and the free use of expressive adjectives, such as fucking and goddamn, in angry swearing. A novel aspect, with interesting implications for the relationship between semantics and pragmatics, is that the explications incorporate a metalexical awareness section, modelling speaker awareness of the ethnometapragmatic status of the word in the community of discourse. The study goes on to address so-called "social/conversational" swearing. I propose cultural scripts to capture some Anglo ethnopragmatic assumptions about how the use of swear/curse words can be affected by perceptions of familiarity, solidarity, and mutuality. Differences between Australian English and American English are discussed at various points.
Keywords: Art der Beziehung zum Interaktionspartner, Bekanntheitsgrad, Beleidigungen/swearwords etc., Kultur, mutuality, Relevenz von persönlichem Bekanntheitsgrad beim Benutzen von Schimpfwörtern, social/conversational swearing, Solidarität, Soziale Distanz, Sprachgebrauch, time, Verwendung von grober Sprache/incivility 2013
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(2013): Disentangling face, facework and im/ politeness. In: Sociocultural Pragmatics 1 (1), S. 46-73
Abstract: It is generally assumed in pragmatics that face is essentially a “socially attributed aspect of self”, and that politeness is one kind of facework, alongside other forms of facework such as impoliteness, mock impoliteness, mock politeness, self politeness and so on. In this paper, the assumed necessary link between face and im/politeness is questioned. Drawing from emic studies of face and im/politeness, it is argued that face and im/politeness should be studied, in the first instance, as distinct objects of study in their own right. It is also suggested that drawing from a wider range of emic conceptualisations of face and im/politeness opens up aspects of interpersonal phenomena that have been relatively neglected in pragmatics to date, namely, the importance of relationships as well as the sets of expectancies that underpin evaluations of im/politeness, as distinct areas for theorisation and analysis. It is concluded that while the Goffmanian face(work) paradigm has proven very productive in pragmatics, drawing from various other emic understandings affords further hitherto relatively under-explored analytical opportunities in the study of interpersonal phenomena.
2011
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(2011) : Etiquette In Motivational Agents: Engaging Users And Developing Relationships In: Hayes, Caroline C.; Miller, Christopher Allan (Hg.): Human-computer etiquette: Cultural expectations and the design implications they place on computers and technology: Boca Raton, Fla.: CRC Press, S. 205-230
Abstract: Micro-analysis of face-to-face interaction among humans can tell us a great deal about how to design etiquette into our human-machine interfaces in order to make them more intuitive, robust, and easy to use. Human protocols for conversational turn-taking, indicating understanding, marking emphasis, and displaying presumed relationship status, are but a few of the myriad verbal and nonverbal cues that can be observed in face-to-face interaction and incorporated into our systems. However, one of the most interesting-and challenging aspects of human interaction for both analysis and emulation is that the “rules of engagement”—that is, etiquette-expectations change frequently and ªuidly during a single encounter. A person must know if their interlocutor is engaging in serious talk, social chat, play, storytelling, or joke-telling to know how to interpret their behavior and to respond appropriately. In addition, these rules can also slowly evolve as a pair of interlocutors develops a relationship over time. is chapter will discuss these phenomena in human social interactions and their rami¤cations for developing human-like machine interfaces such as the animated health counselor shown in Figure 9.1. is work focuses on a particular type of application as a motivating example-the use of computerized animated counselors for long-term health behavior change interventions-and why at least some of the interaction styles that are e¢ective in this domain comprise rules of etiquette that would not be considered “nice” by Emily Post.
Keywords: Agent, Antworten im Rahmen einer Konversation, Art der Beziehung zum Interaktionspartner, Betonung, doppelter Treffer, Ernsthaftigkeit einer Situation, Erzählweise, Etikette, Etiquette as rules of expectation, Favoriten, Für spezifische Situationen festgelegte Verhaltensregeln, humor, Konversationskonventionen als Etikette-Erwartungen, Korrespondenz, Mensch oder Maschine, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Modelle, narrative, Plauderei, Prosody, Realtechnik, Signalisieren von Verstehen, Situationsbedingter Kontext, Sozial Intelligente Agenten, Soziale Angemessenheit, Soziale Distanz, Soziale Robotik, Soziosensitive Systeme, Spiel, Sprachgebrauch, Sprechmelodie, Technik, Theorien, Turn-taking innerhalb der Konsersation, User, Volltreffer, Witze 2009
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(2009): Language and human relations. Styles of address in contemporary language. 1. publ. Cambridge: Cambridge University Press. Online verfügbar unter http://dx.doi.org/10.1017/CBO9780511576690
Abstract: Exploring practices in the family, school, the workplace, this book investigates the varied ways people choose to address one another. The way in which people address one another is crucial to expressing social relationships and is closely linked with cultural values. In English we call some people by their first names, and others 'Mr' or 'Ms', followed by their surname. In some other languages there are different ways of saying 'you' depending on the degree of social distance. Exploring practices in the family, school, university, the workplace and in letters, this book reveals patterns in the varied ways people choose to address one another, from pronouns to first names, from honorifics to titles and last names. Examples are taken from contemporary English, French, German and Swedish, using rich data from focus group research, interviews, chat groups, and participant observation.
Keywords: Anrede, Art der Beziehung zum Interaktionspartner, Art des Kommunikationsmediums, Forms of address, gesprochene Sprache, Grammar, Comparative and general, Honorific, Milieu, Nationalität, Politeness (Linguistics), POWER, Pronoun, Situationsbedingter Kontext, Soziale Distanz, Sprachgebrauch
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