Alle Publikationen
- <<
- <
- 1
2019
-
(2019) : Cuteness as a ‘Dark Pattern’ in Home Robots: 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI): Daegu, Korea: IEEE, S. 374-381
DOI: https://doi.org/10.1109/HRI.2019.8673274 Abstract: Dark patterns are a recent phenomenon in the field of interaction design, where design patterns and behavioral psychology are deployed in ways that deceive the user. However, the current corpus of dark patterns literature focuses largely on screen-based digital interactions and should be expanded to include home robots. In this paper, we apply the concept of dark patterns to the ‘cute’ aesthetic of home robots and suggest that their design constitutes a dark pattern in HRI by (1) emphasizing short-term gains over long-term decisions; (2) depriving users of some degree of conscious agency at the site of interaction; and (3) creating an affective response in the user for the purpose of collecting emotional data. This exploratory paper expands the current library of dark patterns and their application to new technological interfaces into the domain of home robotics in order to establish the grounds for an ethical design practice in HRI.
Keywords: Affect, dark patterns, data ethics, Data privacy, Design, design patterns, emotion, emotion recognition, ethical aspects, ethical design practice, Ethics, Home computing, home robots, HRI, human-robot interaction, ieee xplore, Interaction, Moral & Ethik, privacy, PSYCHOLOGY, Robot sensing systems, Software, surveillance capitalism, user experience design -
(2019): Towards ethical guidelines of using telepresence robots in residential care. In: International Journal of Social Robotics, S. 1-9. DOI: 10.1007/s12369-019-00529-8
DOI: https://doi.org/10.1007/s12369-019-00529-8 Abstract: Robotic telepresence is a potential technology to help alleviating the loneliness of elderly people. The impacts of long-term use of telepresence robots in residential care are not well known. We were interested in how using a telepresence robot influences the resident, family members and care workers at a facility, and what challenges and solutions there are for wider adoption of such robots in residential care. With a telepresence robot Double, we arranged a series of three trials in two separate residential care facilities: one 12-week trial in a private facility and two successive 6-week trials in a public facility. In each trial, we installed the telepresence robot in a room of a long-term care home resident for communicating with her/his family members. Based on the results, telepresence robots do increase presence and possibly engagement of family members in residential care, but privacy is a central concern. The mobility of a telepresence robot is hard to utilize in residential care, and to be able to do so, ethical consideration and guidelines are needed. We provide a draft of such ethical guidelines. (PsycINFO Database Record (c) 2019 APA, all rights reserved)
2017
-
(2017): Ethical values and social care robots for older people. An international qualitative study. In: Ethics and Information Technology 19 (1), S. 49-68. DOI: 10.1007/s10676-016-9413-1
Abstract: Values such as respect for autonomy, safety, enablement, independence, privacy and social connectedness should be reflected in the design of social robots. The same values should affect the process by which robots are introduced into the homes of older people to support independent living. These values may, however, be in tension. We explored what potential users thought about these values, and how the tensions between them could be resolved. With the help of partners in the ACCOMPANY project, 21 focus groups (123 participants) were convened in France, the Netherlands and the UK. These groups consisted of: (i) older people, (ii) informal carers and (iii) formal carers of older people. The participants were asked to discuss scenarios in which there is a conflict between older people and others over how a robot should be used, these conflicts reflecting tensions between values. Participants favoured compromise, persuasion and negotiation as a means of reaching agreement. Roles and related role-norms for the robot were thought relevant to resolving tensions, as were hypothetical agreements between users and robot-providers before the robot is introduced into the home. Participants' understanding of each of the values-autonomy, safety, enablement, independence, privacy and social connectedness-is reported. Participants tended to agree that autonomy often has priority over the other values, with the exception in certain cases of safety. The second part of the paper discusses how the values could be incorporated into the design of social robots and operationalised in line with the views expressed by the participants.
2015
-
(2015) : Research ethics in human-computer interaction: A review of ethical concerns in the past five years: 2015 2nd National Foundation for Science and Technology Development Conference on Information and Computer Science (NICS): Ho Chi Minh City, Vietnam: IEEE, S. 180-185
DOI: https://doi.org/10.1109/NICS.2015.7302187 Abstract: In recent years, novel technologies have been introduced to Human-Computer Interaction (HCI) research community. Research contexts and the range of studies have been widen. As technology progresses, new ethical issues are posed. This paper examined and reviewed ethical issues and concerns in recent HCI research. An overview of the existing codes of conduct was also provided, in order to get clear a comprehension on the existing concerns in research protocols. The review focused on top-twenty conference series and journals in HCI, published during 2010-June 2015. The purpose was to comprehend the latest ethical issues from the premier work in HCI research community. Altogether 13 categories of ethical concerns were identified. Some of them were consistent with the existing codes, while some of the issues were specific to HCI research. There were some identified issues that should be accentuated, as they currently were not in any of the existing codes.
Keywords: Computer Ethics, Computers, ethical aspects, ethical concerns, ethical issues, Ethics, HCI, HCI research community, Human Computer Interaction, Human-computer interaction, human-computer interaction research community, ieee xplore, Moral & Ethik, privacy, PSYCHOLOGY, research ethics, Review, service robot 2011
-
(2011) : Medical Technology in Smart Homes: Exploring the User's Perspective on Privacy, Intimacy and Trust: IEEE 35th Annual Computer Software and Applications Conference workshops (COMPSACW), 2011: 18 - 22 July 2011, Munich, Germany ; proceedings: 2011 IEEE 35th IEEE Annual Computer Software and Applications Conference Workshops (COMPSACW): Munich, Germany: 7/18/2011 - 7/22/2011. Institute of Electrical and Electronics Engineers; IEEE Computer Society; IEEE Annual Computer Software and Applications Conference (COMPSAC); Annual IEEE International Computer Software and Applications Conference; IEEE Annual Computer Software and Applications Conference; Compsacw; IEEE International Workshop on Software Cybernetics (IWSC); IEEE International Workshop on Open NGN and IMS Testbeds (ONIT); IEEE International Workshop on Security, Trust, and Privacy for Software Applications (STPSA); IEEE International Workshop on Software Test Automation (STA); IEEE International Workshop on Component-Based Design of Resource-Constrained Systems (CORCS); IEEE International Workshop on Industrial Experience in Embedded System Design (IEESD); IEEE International Workshop on Applied Cloud Computing (CloudApp); IEEE International Workshop on Quality Oriented Reuse of Software (QUORS); IEEE International Workshop on Computer Forensics in Software Engineering (CFSE); IEEE International Workshop on Engineering Semantic Agent Systems (ESAS); IEEE International Workshop on Security Aspects of Process and Services Engineering (SAPSE); IEEE International Workshop on Service Science and Systems (SSS); IEEE International Workshop on Requirements Engineering for Services (REFS); IEEE International Workshop on Program Debugging (IWPD): Piscataway, NJ: IEEE, S. 410-415
Abstract: This paper reports on a study exploring the attitudes of users towards video-based monitoring systems for long-term care of elderly or disabled people in smart home environments. The focus of the study was on investigating the willingness of users to accept medical technology in their homes and the specific conditions under which continuous monitoring would be acceptable. Using the questionnaire method, a total of 165 users (17-95 years) were examined regarding privacy, intimacy and trust issues for medical technology in homes. The results highlight trust and privacy as central requirements, especially when implemented within private spaces. The reported concerns were mostly insensitive to gender and age. Overall, it was revealed that acceptance issues and users' needs and wants should be seriously considered in order to successfully design new medical technologies.
- <<
- <
- 1