Alle Publikationen
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2016
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(2016): Breaching or Building Social Boundaries?. In: Communication Research 25 (6), S. 689-715. DOI: 10.1177/009365098025006006
Abstract: Computer-mediated communication (CMC) is sometimes heralded for its power to break down social boundaries and to liberate individuals from social influence, group pressure, and status and power differentials that characterize much face-to-face interaction. We review research conducted within the framework of the social identity model of deindividuation effects (SIDE) demonstrating that this is not always the case. When communicators share a common social identity, they appear to be more susceptible to group influence, social attraction stereotyping, gender typing, and discrimination in anonymous CMC. Although CMC gives us the opportunity to traverse social boundaries, paradoxically, it can also afford these boundaries greater power, especially when they define self- and group identity.
Keywords: breach of social interaction, computervermittelte Kommunikation, Disziplin, doppelter Treffer, Favoriten, Im (wissenschaftlichen) Diskurs, Informations- & Kommunikationstechnik, Kommunikation, Macht, Mediationstheorie, Mensch-Technik-Relationen (MTR), Modelle/Theorien, Realtechnik, Reflexionen über MTR, Social Identity Model of Deindividuation Effects (SIDE), Soziale Angemessenheit, soziale Grenzen, Soziale Rolle, sozialer Einfluss, sozialer Status, Technik, Technikphilosophie, (Theory of) technological mediation, Überblick 2014
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(2014): Subclinical Bias, Manners, and Moral Harm. In: Hypatia 29 (2), S. 287-302. DOI: 10.1111/hypa.12026
Abstract: Mundane and often subtle forms of bias generate harms that can be fruitfully understood as akin to the harms evident in rudeness. Although subclinical expressions of bias are not mere rudeness, like rudeness they often manifest through the breach of mannerly norms for social cooperation and collaboration. At a basic level, the perceived harm of mundane forms of bias often has much to do with feeling oneself unjustly or arbitrarily cut out of a group, a group that cooperates and collaborates but does not do so with me. Appealing to the subtle but familiar choreography of mannered social interaction, I argue, makes it easier to recognize how exclusion can be accomplished through slight but symbolically significant gestures and styles of interaction, where bias manifests not in announced hostility but in an absence of the cooperation and collaboration upon which we rely socially.
2010
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(2010): “You Have No Idea What You are Talking About!. ” From e-disagreement to e-impoliteness in two online fora. In: Journal of Politeness Research. Language, Behaviour, Culture 6 (1). DOI: 10.1515/jplr.2010.004
Abstract: This paper reports on an ongoing project in the area of intentional impoliteness as perceived by the participants and as marked in discourse in the asynchronous Computer Mediated Communication (CMC) context. We focus on occurrences of “impolite talk” and examine the context bound nature of communicative strategies adopted by the interactants in order to deliberately do impoliteness. We also analyze how impoliteness is lexicalized in relation to the inherent characteristics of the CMC context. Specifically, this paper draws on a sample of data from two Communities of Practice (CofP): Greek students and professional academics. 200 posts were collected from interactions where dispute occurred. Special attention is paid to the use of spelling and punctuation and one interactional discourse particle, namely [re] (untranslatable), in unmitigated confrontational disagreement that breaches the norms of unmarked behaviour in the two CofPs. Our preliminary findings show that (im)politeness is firmly embedded in the micro (discourse) and macro (social) context. The impoliteness strategies employed by the interactants indicate different judgements of what constitutes marked behaviour and are contingent on factors such as the overall purpose of communication, the co-constructed norms of the forum, the relationship between participants and the dynamic group identities which the interactants call upon in any given situation.
Keywords: Art des Kommunikationsmediums, breach of social interaction, computervermittelte Kommunikation, Disziplin, doppelter Treffer, Höflichkeit, Höflichkeitsforschung, Impolite Talk, Impoliteness, Informations- & Kommunikationstechnik, Linguistik, Mediationstheorie, Mensch-Technik-Relationen (MTR), online-communities, online-Foren, Online-Kommunikation, Philosophie, Politeness, Realtechnik, Situationsbedingter Kontext, social media, Soziale Angemessenheit, Sprachgebrauch, Technik, Technikbezug, Technikphilosophie 2009
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(2009): Media, affect, concession, and agreement in negotiation. IM versus telephone. In: Decision Support Systems 46 (3), S. 673-684. DOI: 10.1016/j.dss.2008.10.007
Abstract: The communication of affect, the exchange of offers, and the goal of reaching agreement are factors that play key roles in negotiation processes. Although instant messaging (IM) and phone are used for these processes, not much is known about how they influence these key factors. The present study is focused on this issue. By examining natural communication between negotiators who use these media, we find that computer mediation reduces both the amount of affect communicated and concession, which in turn decreases the likelihood of agreement. We also find that the efficacy of affect communicated is significantly reduced by computer mediation. (c) 2008 Published by Elsevier B.V.
Keywords: Art des Kommunikationsmediums, breach of social interaction, computervermittelte Kommunikation, Disziplin, Im (wissenschaftlichen) Diskurs, Informations- & Kommunikationstechnik, Instant Massaging, Mediationstheorie, Medienwissenschaft, Mensch-Technik-Relationen (MTR), Philosophie, Realtechnik, Reflexionen über MTR, Situationsbedingter Kontext, Technik, Technikphilosophie, Telefonieren, (Theory of) technological mediation, Übermitteln von Gefühlen/Emotionen, Verhandlungen
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