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1997
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(1997): Maintaining professionalism in the face of emotional abuse from clients. In: Cognitive and Behavioral Practice 4 (1), S. 1-29
Abstract: Examines the characteristics of emotional abuse as experienced by therapists and presents methods by which clinicians can best maintain their professional decorum, responsibilities, objectivity, conceptual skills, and overall effectiveness. Therapists can facilitate their own staying on task, and reduce subjective levels of stress, by utilizing such self-help techniques as cognitive rehearsal, rational responding, assertiveness, and the use of social supports. These strategies help therapists to deal with patterns of hostile outbursts and boundary infringements from clients without feeling helpless and burned out and without terminating their clients prematurely out of desperation. Therapists can remain professional in managing emotionally abusive clients by making judicious use of documentation and supervisory consultations. Issues regarding appropriate termination of emotionally abusive clients are discussed in light of the ethical obligation not to abandon clients. The principle of 'therapist self-preservation,' which takes into account the therapist's need to consider his or her own well-being, along with the client's, is addressed. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
Keywords: Client Characteristics, decorum, Emotional Abuse, Emotionsforschung, Kognitionswissenschaften, Missbrauch, Professional Standards, Professionalism, science direct, self-help strategies & techniques for maintaining professionalism & issues regarding appropriate termination of emotionally abusive clients, Self-Help Techniques, Therapeutic Processes, therapists, Treatment Termination, Verhaltenstherapie
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