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  • 2008

  • Ascalon, Ma. Evelina; Schleicher, Deidra J.; Born, Marise Ph. (2008): Cross-cultural social intelligence. An assessment for employees working in cross-national contexts. In: Cross Cultural Management 15 (2), S. 109-130. DOI: 10.1108/13527600810870570

    DOI: https://doi.org/10.1108/13527600810870570 

    Abstract: Purpose: The aim of the paper is to discuss the concept of cross-cultural social intelligence (CCSI), its relevance for both selecting and developing expatriates and other employees working in cross-cultural contexts, the development of a situational judgment test to assess CCSI, and practical 'lessons learned' in each of these areas. Design/methodology/approach: The four phases of the development and validation of the CCSI measure (using a total of 184 cross-cultural SMEs) were developing the scenarios and the response alternatives, the content analysis, and establishing construct validity. Findings: The results from the content analysis and construct validation provide support for the use of the CCSI in cross-cultural situations. Research limitations/implications: The CCSI has not yet been validated in a criterion-related way (i.e. based on relations to job performance). This should be done before using for selection. Practical implications: Possible uses for the CCSI in organisations include selection and/or promotion of expatriates and other employees in cross-cultural contexts and several types of training and development initiatives. This instrument is offered (free of charge) to any interested managers or HR practitioners. Originality/value: Despite the expressed need for instruments of this sort, nothing similar currently exists (especially not a theoretically grounded and empirically sound instrument). In addition, the 'lessons learned' provide practical advice to others engaged in similar undertakings. (PsycINFO Database Record (c) 2017 APA, all rights reserved)

    Keywords: assessment, Creativity, Cross Cultural Differences, cross-cultural social intelligence, cross-national contexts, Employees, Intelligence, Job Performance, Judgment, Kulturforschung/ kulturelle Unterschiede, Personnel, Social Behavior, Social intelligence, Soziale Intelligenz

  • 1994

  • Reddin, W. J. (1994): Using tests to improve training. The complete guide to selecting, developing, and using training instruments. Englewood Cliffs, N.J.: Prentice Hall

    Keywords: Employees
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