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  • 2018

  • Segovia-Pérez, Mónica; Figueroa-Domecq, Cristina; Fuentes-Moraleda, Laura; Muñoz-Mazón, Ana (2018): Incorporating a gender approach in the hospitality industry. Female executives’ perceptions. In: International Journal of Hospitality Management, S. 184-193. DOI: 10.1016/j.ijhm.2018.05.008

    Abstract: Despite the increasing presence of women in the hospitality labour market, empirical evidence shows persistent horizontal and vertical segregation, as well as a pay gap - a situation that perpetuates lost opportunities for the industry. Based on Barbara Risman’s model “Gender as a Social Structure” as a leading reference, the paper provides a gender based approach for the hospitality industry. Risman’s three levels of analysis (Individual, Interactional and Institutional) are completed with an Intersectional level, conforming the “Gender as a Social Structure in the Hospitality Industry” model. This model aims at identifying factors that cause discrimination among female executives. The methodology is based on thirty semi-structured in-depth interviews with female executives in the Spanish hospitality industry. The results show that the influence of self-imposed barriers, gender roles, problems associated with work-life conciliation and issues related to gendered organizations are the main factors that hinder achieving gender equality.

    Keywords: Arbeits - und Organisationspsychologie, Führung, Gender, Geschlechterforschung, Glass ceiling, Hospitality industry, Management positions, science direct, Tourism, Vertical segregation, Women
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