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  • 2018

  • Mungovan, Susan (2018): Social and emotional intelligence process-driven training. Liautaud Institute and servant leadership. ProQuest Information & Learning, US.

    Abstract: Due to flattened organizations, market volatility, and globalization there is a need for socially and emotionally intelligent leaders to nurture and empower teams for organizational success. There is a disconnect between the learning programs provided for leaders by organizations and learning that focuses upon social and emotional intelligence learning. There are many programs advertised via the Internet that purport to increase social and emotional intelligence in participants but lack the scholarly research that may prove or disprove their claims. This study homed in upon the process-driven training program created by the Liautaud Institute of the University of Illinois quantitatively evaluating their archived data of pre-and post PDT self-surveys by leader participants and pre-and post PDT surveys of their direct reports. After correcting for self-selection bias our findings revealed significant problems with the data and our assumptions. The further implications of this study contributed to existing theory and offer recommendations for future studies. (PsycINFO Database Record (c) 2018 APA, all rights reserved)

    Keywords: Arbeits - und Organisationspsychologie, Emotional Intelligence, Leadership, Personnel Training, process-driven training program, servant leadership, Social intelligence, Soziale Intelligenz, Wirtschaftspsychologie
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