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1976
Ruben, Brent D. (1976): Assessing communication competency for intercultural adaptation. In: Group & Organization Studies 1 (3), S. 334-354. DOI: 10.1177/105960117600100308

DOI: https://doi.org/10.1177/105960117600100308

Abstract: Discusses one of the recurrent problems associated with interpersonal, group, organizational, and intercultural training in communication, the assessment of outcomes. An approach is suggested for the evaluation of training and selection of programs utilizing behavioral assessment of participants' communication competence. The method involves the systematic collection and analysis of behavioral observation data along one or several predetermined dimensions by one or more observers. Preliminary use of pilot instruments indicated that the methodology provides a relatively efficient technique for generating reliable assessments of interactive competence in a variety of social settings. A range of uses of behavioral assessment techniques in communication training are discussed, and an application with 19 adult and young adult participants and 3 raters in intercultural adaptation training and selection is explored in some detail. (11/2 p ref) (PsycINFO Database Record (c) 2016 APA, all rights reserved)

Keywords: Arbeits - und Organisationspsychologie, assessment of communication competency in interpersonal & group & organizational & intercultural settings, communication skills, Evaluation, Gruppenverhalten, interpersonal communication, Kommunikation, Methodology, Social Environments, systematic collection & analysis of behavioral observation data, Soziales Kompetenztraining, training in social competences

1976

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