Alle Publikationen
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2017
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(2017): Structured learning for spoken language understanding in human-robot interaction. In: INTERNATIONAL JOURNAL OF ROBOTICS RESEARCH 36 (5-7), S. 660-683
Abstract: Robots are slowly becoming a part of everyday life, being marketed for commercial applications such as telepresence, cleaning or entertainment. Thus, the ability to interact via natural language with non-expert users is becoming a key requirement. Even if user utterances can be efficiently recognized and transcribed by automatic speech recognition systems, several issues arise in translating them into suitable robotic actions and most of the existing solutions are strictly related to a specific scenario. In this paper, we present an approach to the design of natural language interfaces for human robot interaction, to translate spoken commands into computational structures that enable the robot to execute the intended request. The proposed solution is achieved by combining a general theory of language semantics, i.e. frame semantics, with state-of-the-art methods for robust spoken language understanding, based on structured learning algorithms. The adopted data driven paradigm allows the development of a fully functional natural language processing chain, that can be initialized by re-using available linguistic tools and resources. In addition, it can be also specialized by providing small sets of examples representative of a target newer domain. A systematic benchmarking resource, in terms of a rich and multi-layered spoken corpus has also been created and it has been used to evaluate the natural language processing chain. Our results show that our processing chain, trained with generic resources, provides a solid baseline for command understanding in a service robot domain. Moreover, when domain-dependent resources are provided to the system, the accuracy of the achieved interpretation always improves.
Keywords: Algorithmen, doppelter Treffer, frame semantics, Frame-Semantik, Interaktion, Korpus, Mensch-Maschine-Kommunikation, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), narürliche Sprache, natural language interface, Observablen/Kriterien für sozial angemessenes Verhalten und dessen Bewertung, Realtechnik, Robotik, Serviceroboter, Soziale Angemessenheit, Soziale Robotik, speech processing, Sprache, Sprachgebrauch, Sprachverarbeitung, Sprachverstehen, Status / biologische Marker, structured learning algorithm, Technik 2014
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(2014): Personal remote assistance in Ambient Assisted Living - Experimental research of elderly people's trust and their intention to use. In: International Journal of Human-Computer Interaction 30 (7). Online verfügbar unter URL: http://www.hcirn.com/res/period/ijhci.php
Abstract: Analyzed the meaning of two different support functions regarding the use of Ambient Assisted Living (AAL). 32 older persons (mean age 69 years) and a younger control group (n = 21; mean age 24 years) were examined in an experiment with three different tasks using a tablet computer. The first group operated with a mock-up that provided personal remote assistance (PRA) and the second group with one that provided embedded technical assistance (ETA). The main results show that older participants with PRA solve significantly more tasks than people with ETA. Moreover, a significant influence of perceived ease of use with PRA is revealed. Multiple regressions in the senior sample highlight a significant connection between trust in AAL technology and perceived reliability as well as perceived ease of use. No significant correlation between the type of assistance and older persons' trust, as well as an intention to use AAL, was found.
2012
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Jacko, Julie A. (2012): The human-computer interaction handbook. Fundamentals, evolving technologies and emerging applications. 3. ed.. Boca Raton, Fla.: CRC Taylor & Francis (Human factors and ergonomics). Online verfügbar unter https://ebookcentral.proquest.com/lib/subhh/detail.action?docID=911990
Abstract: The third edition of a groundbreaking reference, The Human--Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications raises the bar for handbooks in this field. It is the largest, most complete compilation of HCI theories, principles, advances, case studies, and more that exist within a single volume. The book captures the current and emerging sub-disciplines within HCI related to research, development, and practice that continue to advance at an astonishing rate. It features cutting-edge advances to the scientific knowledge base as well as visionary perspe
Keywords: Aufsatzsammlung, Aufsatzsammlungen, Disziplin, Handbooks, manuals, etc, Human-computer interaction, Im (wissenschaftlichen) Diskurs, Mensch-Maschine-Kommunikation, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), Online-Publikation, Philosophie, Reflexionen über MTR, Sammelband, Technikphilosophie, User-centered system design 2011
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(2011) : Etiquette In Motivational Agents: Engaging Users And Developing Relationships In: Hayes, Caroline C.; Miller, Christopher Allan (Hg.): Human-computer etiquette: Cultural expectations and the design implications they place on computers and technology: Boca Raton, Fla.: CRC Press, S. 205-230
Abstract: Micro-analysis of face-to-face interaction among humans can tell us a great deal about how to design etiquette into our human-machine interfaces in order to make them more intuitive, robust, and easy to use. Human protocols for conversational turn-taking, indicating understanding, marking emphasis, and displaying presumed relationship status, are but a few of the myriad verbal and nonverbal cues that can be observed in face-to-face interaction and incorporated into our systems. However, one of the most interesting-and challenging aspects of human interaction for both analysis and emulation is that the “rules of engagement”—that is, etiquette-expectations change frequently and ªuidly during a single encounter. A person must know if their interlocutor is engaging in serious talk, social chat, play, storytelling, or joke-telling to know how to interpret their behavior and to respond appropriately. In addition, these rules can also slowly evolve as a pair of interlocutors develops a relationship over time. is chapter will discuss these phenomena in human social interactions and their rami¤cations for developing human-like machine interfaces such as the animated health counselor shown in Figure 9.1. is work focuses on a particular type of application as a motivating example-the use of computerized animated counselors for long-term health behavior change interventions-and why at least some of the interaction styles that are e¢ective in this domain comprise rules of etiquette that would not be considered “nice” by Emily Post.
Keywords: Agent, Antworten im Rahmen einer Konversation, Art der Beziehung zum Interaktionspartner, Betonung, doppelter Treffer, Ernsthaftigkeit einer Situation, Erzählweise, Etikette, Etiquette as rules of expectation, Favoriten, Für spezifische Situationen festgelegte Verhaltensregeln, humor, Konversationskonventionen als Etikette-Erwartungen, Korrespondenz, Mensch oder Maschine, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Modelle, narrative, Plauderei, Prosody, Realtechnik, Signalisieren von Verstehen, Situationsbedingter Kontext, Sozial Intelligente Agenten, Soziale Angemessenheit, Soziale Distanz, Soziale Robotik, Soziosensitive Systeme, Spiel, Sprachgebrauch, Sprechmelodie, Technik, Theorien, Turn-taking innerhalb der Konsersation, User, Volltreffer, Witze -
(2011) : Politechnology: Manners Maketh Machine In: Hayes, Caroline C.; Miller, Christopher Allan (Hg.): Human-computer etiquette: Cultural expectations and the design implications they place on computers and technology: Boca Raton, Fla.: CRC Press, S. 351-362
Abstract: There is an old English saying that "Manners maketh man." The original quotation is attributed to William of Wykeham and is a simple aphorism that acknowledges the tacit assumption that for human beings to live and thrive collectively, there must be a degree of formalization about their social intercourse. Although the bedrock of such mutual behavior would seem to be the law, our actual sharing of common assumptions goes much deeper. For we must all learn the social conventions first through the mediation of perception, the beginnings of language, and subsequently complex conventions and naming processes. These capabilities are assimilated at our parents' feet. They are the very stuff of maturation, and although the precise conventions are highly culturally bound, the learning process itself cuts across all human experience. Now, into our diverse human cultures come potentially intelligent machines. And in respect of their growth and maturation, we can ask two critical questions. First, to what degree do these nascent centers of intentionality and potential consciousness need to adhere to the principles of human social intercourse? Second, and equally as important, do these machine have a collective of their own which now bestrides all human cultures? If they do, to what degree do they act on us as agents of convergent human cultural evolution? In asking these questions we also have to face the logical antithesis to all human-centered technological approaches, viz, should machines necessarily be made to behave according to human-centered rules? Is this their best mode of organization? Although the latter query might be antithetical heresy to those imbued with the spirit of human factors, it is a proposition we should always be obliged to consider. Overall, this a rather daunting set of issues to face, and so let us decompose the challenges they present so that we can consider them in their various component parts.
Keywords: doppelter Treffer, Etikette, Etiquette, Favoriten, Höflichkeit, Interaktionspartner, Konventionen, Mensch oder Maschine, Mensch-Maschine-Kommunikation, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Politeness, Potential independence of machine rules of behavior from human rules of behavior, Realtechnik, Sozial Intelligente Agenten, Soziale Robotik, Soziosensitive Systeme, Technik, Umgangsformen, Volltreffer, Voraussetzungen für sozial angemessenes Verhalten -
Hayes, Caroline C.; Miller, Christopher Allan (Hg.) (2011): Human-computer etiquette. Cultural expectations and the design implications they place on computers and technology. Boca Raton, Fla.: CRC Press. Online verfügbar unter http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=354637
Abstract: Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interfaces. Providing a complete introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. It also describes the role of socially correct behavior in t
Keywords: Angemessenheit, Aufsatzsammlung, Aufsatzsammlungen, Computers, COMPUTERS / Social Aspects / Human-Computer Interaction, doppelter Treffer, Etikette, Etiquette, Höflichkeit, Human-Computer Etiquette, Human-computer interaction, Klassiker, Mensch-Maschine-Schnittstelle, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Modelle/Theorien, Online-Publikation, Realtechnik, Sammelband, Social aspects, Sozial Intelligente Agenten, Soziale Angemessenheit, Soziale Robotik, Soziosensitive Systeme, Technik, User interfaces (Computer systems), Volltreffer -
(2011) : Human-Computer Etiquette: Should Computers Be Polite? In: Hayes, Caroline C.; Miller, Christopher Allan (Hg.): Human-computer etiquette: Cultural expectations and the design implications they place on computers and technology: Boca Raton, Fla.: CRC Press, S. 1-14
Abstract: We argue that etiquette is not only relevant for understanding interactions between people and computers, it is essential if we are to design computer assistants that can work effectively and productively with people (Miller, 2000; 2004). Regardless of whether computers are designed to exhibit etiquette, human users may interpret their behavior as polite or rude. However, we first need to understand more about what etiquette is in human interactions, and what is its function. How do we view computers? And what is their role in our society?
Keywords: Computers, doppelter Treffer, Etikette, Favoriten, Höflichkeit, Human-Computer Etiquette, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), Mensch-Technische Systeme, Modelle/Theorien, Politeness, Realtechnik, Sozial Intelligente Agenten, Soziale Angemessenheit, Soziale Robotik, Soziosensitive Systeme, Technik, Volltreffer 2006
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(2006) : A Taxonomy of Applications that Utilize Emotional Awareness In: Erjavec, Tomaž; Žganec Gros, Jerneja (Hg.): Jezikovne tehnologije: Zbornik 9. mednarodne multikonference Informacijska družba IS 2006, 9. do 10. oktober 2006 = Language technologies : proceedings of the 9th International Multiconference Information Society IS 2006, 9th-10th October 2006, Ljubljana, Slovenia: Ljubljana: Institut "Jožef Stefan" (Informacijska družba), S. 246-250
Abstract: This paper deals with human-computer interaction applications that utilize emotional awareness. We will confine our discussion on speech-based applications. Prerequisites — training data, annotations — as well as state of the art in recognition and synthesis are addressed focusing on usability in possible applications and keeping restrictions in industrial environments in mind. We will present a taxonomy of applications using criteria such as online/offline, mirroring/non-mirroring, emotional/non-emotional and critical/noncritical system reactions. Based on a list of prototypical applications we check the consistency and usefulness of this taxonomy.
2003
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Jacko, Julie (2003): Human-computer interaction. Theory and practice I. International Conference on Human Computer Interaction; Symposium on Human Interface (Japan); International Conference on Engineering Psychology and Cognitive Ergonomics; International Conference on Universal Access in Human Computer Interaction; HCI International 2003; International Conference on Human-Computer Interaction; International Conference on Universal Access in Human-Computer Interaction. Mahwah, NJ: Lawrence Erlbaum (Human factors and ergonomics)
Abstract: This four volume set provides the complete proceedings of the 10th International Conference on Human-Computer Interaction held June, 2003 in Crete, Greece. A total of 2,986 individuals from industry, academia, research institutes, and governmental agencies from 59 countries submitted their work for presentation at the conference. The papers address the latest research and development efforts, as well as highlight the human aspects of design and use of computing systems. Those accepted for presentation thoroughly cover the entire field of human-computer interaction, including the cognitive, social, ergonomic, and health aspects of work with computers. The papers also address major advances in knowledge and effective use of computers in a variety of diversified application areas, including offices, financial institutions, manufacturing, electronic publishing, construction, health care, and disabled and elderly people.
1996
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(1996): The media equation. How people treat computers, television, and new media like real people and places. s.l.: CSLI Publications
Abstract: According to popular wisdom, humans never relate to a computer or a television program in the same way they relate to another human being. Or do they? The psychological and sociological complexities of the relationship could be greater than you think. In an extraordinary revision of received wisdom, Byron Reeves and Clifford Nass demonstrate convincingly in The Media Equation that interactions with computers, television, and new communication technologies are identical to real social relationships and to the navigation of real physical spaces. Using everyday language, the authors explain their novel ideas in a way that will engage general readers with an interest in cutting-edge research at the intersection of psychology, communication and computer technology. The result is an accessible summary of exciting ideas for modern times. As Bill Gates says, '(they) … have shown us some amazing things'.
Keywords: Auch Neuropsychologie, Beeinflussung, Computerwissenschaft, Disziplin, Grundlegendes und umfassende Theorien, Informations- & Kommunikationstechnik, Interaktion, Klassiker, Kommunikationswissenschaft, Massenmedien, Medien, Mensch-Maschine-Releation, Mensch-Technik-Interaktion, Mensch-Technik-Relationen (MTR), Observablen/Kriterien für sozial angemessenes Verhalten und dessen Bewertung, Philosophie, Psychologie, Publikum, Raum/Ort, Realtechnik, Reflexionen über MTR, Sozialverhalten, Technik, Technikphilosophie, Zwischenmenschliche Beziehungen / Social Interaction
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