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  • 2015

  • Sim, Doreen Ying Ying; Loo, Chu Kiong (2015): Extensive assessment and evaluation methodologies on assistive social robots for modelling human–robot interaction – A review. In: Information Sciences 301, S. 305-344. DOI: 10.1016/j.ins.2014.12.017

    DOI: https://doi.org/10.1016/j.ins.2014.12.017 

    Abstract: Assessment and evaluation methodologies as well as combinations of them, for modelling of Human–Robot Interaction (HRI), are reviewed extensively and thoroughly in this paper. However, based on the types of robots and the kinds of interactions involved in the modelling of HRI, we concentrate just on the assistive social robot types. A comprehensive review has been done on each of these extensive evaluation and assessment methodologies applied for testing the usability of assistive social robots, user acceptance towards robots and robot acceptance in terms of behavioural adaptation during the HRI. The evaluation methodologies are reviewed based on the primary and non-primary basis, while the assessment methodologies are reviewed based on the type(s) of modelling approaches. We then discussed the weaknesses, strengths and uniqueness of each type of the past research work done on the evaluation and assessment methodologies. Comparison and contrast tables are also illustrated. Lastly, this paper provides our recommended directions, new vision, as well as our inspirations and new insights for future researches by highlighting the key areas for enhancing each of the past evaluation and assessment methodologies so that a better modelling approach for HRI can be achieved. Contributions of this review paper are also discussed thoroughly.

  • 2012

  • Glas, Dylan F.; Kanda, Takayuki; Ishiguro, Hiroshi; Hagita, Norihiro (2012): Teleoperation of Multiple Social Robots. In: IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans 42 (3), S. 530-544. DOI: 10.1109/TSMCA.2011.2164243

    Abstract: Teleoperation of multiple robots by a single operator has been studied extensively for applications such as search and navigation; however, this concept has never been applied to the field of social, conversational robots. In this paper, we explore the unique challenges posed by the remote operation of multiple social robots, where an operator must perform auditory multitasking to assist multiple interactions at once. It describes the general system requirements in four areas: social human-robot interaction (HRI) design, autonomy design, multirobot coordination, and teleoperation interface design. Based on this design framework, we have developed a system in which a single operator can simultaneously control four robots in conversational interactions with users. Key elements of our implementation include a control architecture enabling the scripting of conditional behavior flows for social interaction, a graphical interface enabling an operator to control one robot at a time while monitoring several others in the background, and a technique called "proactive timing control," which is an automated method for smoothly interleaving the demands of multiple robots for the operator's attention. We also present metrics for describing and predicting robot performance, and we show experimental results demonstrating the effectiveness of our system through simulations and a laboratory experiment based on real-world interactions.

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