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  • 2015

  • Lynn, Michael; Starbuck, Mark M. (2015): Tipping customs. The effects of national differences in attitudes toward tipping and sensitivities to duty and social pressure. In: Journal of Behavioral and Experimental Economics 57, S. 158-166. DOI: 10.1016/j.socec.2014.07.005

    Abstract: Consumers around the world often give voluntary sums of money (called 'tips') to the service workers who have served them, but the set of tipped professions and the amounts tipped to any one profession differ from country to country. One explanation for these national differences in tipping customs is that they reflect national differences in attitude toward tipping, sensitivity to duty/obligation to tip, and sensitivity to social pressure to tip. Furthermore, these variables have been hypothesized to mediate the previously observed effects on tipping customs of national extraversion, psychoticism and neuroticism respectively. Analyses of secondary data found support for these explanations of national differences in tipping customs, but only partial support for their roles as mediators of national personality effects on tipping customs. The theoretical and practical implications of the findings are discussed along with study limitations and directions for future research. (PsycINFO Database Record (c) 2016 APA, all rights reserved) zitiert von 6

    Keywords: Consumer Behavior, Cross Cultural Differences, custom, Kulturforschung/ kulturelle Unterschiede, Money, Personality Traits, Verhaltensforschung
  • Martinez, Luis F.; Zeelenberg, Marcel (2015): Trust me (or not). Regret and disappointment in experimental economic games. In: Decision 2 (2), S. 118-126. DOI: 10.1037/dec0000025

    DOI: https://doi.org/10.1037/dec0000025 

    Abstract: Emotional states exert an influence on trust and the reciprocation of trust. The current research found that regret and disappointment, though both negatively valenced, have distinct effects on trust (and trustworthiness). Three experiments showed that regret decreased trust and trustworthiness, whereas disappointment increased them. Regret elicited both lower initial transfers and returns in a trust game. Conversely, disappointment gave rise to both higher initial transfers and returns in the same game. The implications of our results are discussed. The findings once again demonstrate that emotions play a crucial role on decision-making. (PsycINFO Database Record (c) 2016 APA, all rights reserved) zitiert von 19

    Keywords: Decision Making, Disappointment, economics, Emotions, Emotionsforschung, entscheiden, Money, Regret, Trust (Social Behavior)
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