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  • 2016

  • Gonzales, Amy L.; Wu, Yijie (2016): Public Cellphone Use Does Not Activate Negative Responses in Others…Unless They Hate Cellphones. In: Journal of Computer-Mediated Communication 21 (5), S. 384-398. DOI: 10.1111/jcc4.12174

    Abstract: Ostracism dramatically reduces psychosocial well-being. Many studies have examined ostracism within digital environments, but to our knowledge no one has examined ostracism as manifested through public cellphone use. Experimental data revealed that public texting or reading on a cellphone was less ostracizing to copresent others than face-to-face ostracism but more ostracizing than face-to-face inclusion. Though cellphone use was somewhat ostracizing it did not prompt negative psychological effects, supporting the notion of cellphone taken-for-grantedness. Exceptions were found for those reporting phone technostress; these individuals were negatively affected by exposure to someone reading on a cellphone. Findings extend the ostracism paradigm to a new context and support research on the importance of attitudes and norms in shaping the effects of public cellphone use.

  • 2010

  • Salvini, Pericle; Laschi, Cecilia; Dario, Paolo (2010): Design for Acceptability. Improving Robots’ Coexistence in Human Society. In: International Journal of Social Robotics 2 (4), S. 451-460. DOI: 10.1007/s12369-010-0079-2

    Abstract: This paper is about design and acceptability of service robots that interact with individuals and coexist in environments inhabited by humans. In its current usage, we argue, the term acceptability is "user-specific" or "user-centred", that is, it is based exclusively on the study of the relationships between a product and its users. In this paper, we argue that resistance towards service robots operating in public environments may also originate from properties which are not related to the user. For example, fear of the robot may generate resistance at the bystander level; lack of legal regulations for robots' deployment may generate resistance at the legal level; concerns about possible job reductions caused by the robot may generate resistance at the worker level. Therefore, it is necessary to go beyond the "user-centred" notion of acceptability and widen its scope so as to include any kind of potential resistance and not just those originating from the users. By adopting a broader view of the possible critical factors affecting service robots' acceptability, it will be possible to design robots that are good for users and acceptable to other people and society.

  • 1984

  • Bell, Allan (1984): Language style as audience design. In: Language in Society 13 (02). DOI: 10.1017/S004740450001037X

    Abstract: The style dimension of language variation has not been adequately explained in sociolinguistic theory. Stylistic or intraspeaker variation derives from and mirrors interspeaker variation. Style is essentially speakers' response to their audience. In audience design, speakers accommodate primarily to their addressee. Third persons - auditors and overhearers - affect style to a lesser but regular degree. Audience design also accounts for bilingual or bidialectal code choices. Nonaudience factors like topic and setting derive their effect by association with addressee types. These style shifts are mainly responsive - caused by a situational change. Speakers can also use style as initiative, to redefine the existing situation. Initiative style is primarily referee design: divergence from the addressee and towards an absent reference group. Referee design is especially prevalent in mass communication. (Sociolinguistic variation, code-switching, bilingualism, accommodation theory, ethnography of communication, mass communication).

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