Alle Publikationen
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2018
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(2018): Greetings as social action in Finland Swedish and Sweden Swedish service encounters – a pluricentric perspective. In: Intercultural Pragmatics 15 (1), S. 57-88. DOI: 10.1515/ip-2017-0030
Abstract: While greetings are performed in all cultures and open most conversations, previous studies suggest that there are cross-cultural differences between different languages in greeting behavior. But do speakers of different national varieties of the same language organize and perform their greeting behavior in similar ways? In this study, we investigate the sequential organization of greetings in relation to gaze behavior in the two national varieties of Swedish: Sweden Swedish spoken in Sweden and Finland Swedish spoken in Finland. In recent years, the importance of studying pluricentric languages from a pragmatic perspective has been foregrounded, not least within the framework of variational pragmatics. To date, most studies have focused on structural differences between national varieties of pluricentric languages. With this study, we extend the scope of variational pragmatics through adding an interactional, micro perspective to the broader macro analysis typical of this field. For this study, we have analyzed patterns for greetings in 297 videorecorded service encounters, where staff and customers interact at theatre box offices and event booking venues in Sweden and Finland. The study shows that there are similarities and differences in greeting behavior between varieties. There is a strong preference for exchanging reciprocal verbal greetings, one at a time, in both. There is also a similar organization of the greeting sequence, where customer and staff establish mutual gaze prior to the verbal greetings, thus signaling availability for interaction. The duration of mutual gaze and the timing of the greeting, however, differ between the two varieties. We have also conducted a multi modal analysis of gaze behavior in correlation to the greeting. We found that the customers and staff in the Finland Swedish data share mutual gaze before and during the verbal greeting, and often avert gaze after the verbal greetings. However, in the Sweden Swedish data, the participants often avert gaze before the verbal greetings. Our results thus indicate that both similarities and differences in pragmatic routines and bodily behavior exist between the two national varieties of Swedish. The present study on greeting practices in Finland Swedish and Sweden Swedish should contribute to the field of variational pragmatics and to the development of pluricentric theory.
2017
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(2017): Regional languages on Twitter. In: Dutch Journal of Applied Linguistics 6 (2), S. 174-196. DOI: 10.1075/dujal.16017.jon
Abstract: This paper addressed the question how the use of Dutch and the regional languages Frisian or Limburgish differ on Twitter and which patterns in language choice can be identified. Previous quantitative studies (Jongbloed-Faber, Van de Velde, Van der Meer & Klinkenberg, 2016; Nguyen, Trieschnigg & Cornips, 2015; Trieschnigg, 2015) have already shown that people in the Dutch provinces of Friesland and Limburg tweet in Frisian or Limburgish respectively, but most often in Dutch interspersed with some English. In this qualitative study, we compared the tweets from twenty twitterers in Friesland and Limburg who use both Dutch and Frisian or Limburgish regularly in order to get insight into their language use patterns. The following patterns in language use were identified: when a twitterer aims to maximise his/her audience, Dutch is regularly employed. However, as soon as an interpersonal, addressed tweet is formulated, Frisian or Limburgish is often used. General tweets in Dutch may therefore very well get a Frisian or Limburgish continuation. Another mechanism frequently found in responding tweets is following the language used in the original tweet, notwithstanding such a tweet was in Dutch or in a regional language. Finally, the data show that, although Twitter is a global medium which can be accessed at any time and any place provided that one has access to the needed technical equipment and Internet connection, twitterers sometimes construct localness i.e. what is perceived as local culture through using Frisian or Limburgish exclusively.
Keywords: Antworten im Rahmen einer Konversation, Art des Kommunikationsmediums, Design, Konversationsanalyse, Korrespondenz, Kultur, Kultureller Kontext, Lokalkulturalität, Öffentlicher vs. privater Raum, Orientierung am Stil der bereits begonnenen Konversation, Situationsbedingter Kontext, Sozialer Raum, Sprachgebrauch, Wahl der Konversationssprache
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