Alle Publikationen
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2015
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(2015): Deconstructing Ethnography. Towards a Social Methodology for Ubiquitous Computing and Interactive Systems Design. Cham: Springer (Human-Computer Interaction Series). Online verfügbar unter http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1081941
DOI: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1081941 Abstract: In Deconstructing Ethnography the authors show how ‘new’ calls are returning systems design to ‘old’ and problematic ways of understanding the social. They argue that systems design can be appropriately grounded in the social through the ordinary methods that members use to order their actions and interactions. This work is written for post-graduate students and researchers alike, as well as design practitioners who have an interest in bringing the social to bear on design in a systematic rather than a piecemeal way. This is not a ‘how to’ book, but instead elaborates the foundations upon which the social can be systematically built into the design of ubiquitous and interactive systems
Keywords: Application software, Computer Science, Design, Design Thinking, Design(theorie), Design-Prozess, Disziplin, Ethnomethodologie, Ingenieurswissenschaft, Intellektualtechnik, Koordination, Mensch-Technik-Relationen (MTR), Realtechnik, social sciences, Soziale Angemessenheit, Soziologie, Soziosensitive Systeme, Technik, User interfaces (Computer systems), Voraussetzungen für sozial angemessenes Verhalten, Wissenschaftskritik 1998
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(1998): THE ART OF DESIGNING SOCIALLY INTELLIGENT AGENTS. SCIENCE, FICTION, AND THE HUMAN IN THE LOOP. In: Applied Artificial Intelligence 12 (7-8), S. 573-617. DOI: 10.1080/088395198117550
Abstract: In this article, socially intelligent agents (SIAs) are understood to be agents that do not only from an observer point of view behave socially but that are able to recognize and identify other agents and establish and maintain relationships to other agents. The process of building SIAs is influenced by what the human as the designer considers "social," and conversely, agent tools that are behaving socially can influence human conceptions of sociality. A cognitive technology (CT) approach toward designing SIAs affords an opportunity to study the process of (1) how new forms of interactions and functionalities and use of technology can emerge at the human-tool interface, (2) how social agents can constrain their cognitive and social potential, and (3) how social agent technology and human (social) cognition can co-evolve and co-adapt and result in new forms of sociality. Agent-human interaction requires a cognitive fit between SIA technology and the human-in-the-loop as designer of, user of, and participant in social interactions. Aspects of human social psychology, e.g., storytelling, empathy, embodiment, and historical and ecological grounding, can contribute to a believable and cognitively well-balanced design of SIA technology in order to further the relationship between humans and agent tools. It is hoped that approaches to believability based on these concepts can avoid the "shallowness" chat merely takes advantage of the anthropomorphizing tendency in humans. This approach is put into the general framework of Embodied Artificial Life (EAL) research. The article concludes with a terminology and list of guidelines useful for SIA design.
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