Alle Publikationen
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2011
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(2011): E-Health, Assistive Technologies and Applications for Assisted Living. Philadelphia, PA: IGI Global
DOI: https://doi.org/10.4018/978-1-60960-469-1 Abstract: E-health technologies will play an increasingly important role in the coming years, as more and more older people will require medical care and support. Due to the prevalent demographic changes and the continuously decreasing number of nursing staff and caregivers, there is an increased need for intelligent medical technologies, which enable people to live independently at home. E-Health, Assistive Technologies and Applications for Assisted Living: Challenges and Solutions reviews existing literature in assistive technologies and provides suggestions and solutions for improving the quality of assisted living facilities and residences through the use of e-health systems and services.
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(2011): Computational meta-ethics: Towards the meta-ethical robot. In: Minds and Machines: Journal for Artificial Intelligence, Philosophy and Cognitive Science 21 (2), S. 261-274. DOI: 10.1007/s11023-011-9229-z
DOI: https://doi.org/10.1007/s11023-011-9229-z Abstract: [Correction Notice: An erratum for this article was reported in Vol 21(3) of Minds and Machines (see record [rid]2011-14510-008[/rid]). In the original article, there was en error under the section heading ’Design of a Meta-Ethical Robot’. The correction is given in the erratum.] It has been argued that ethically correct robots should be able to reason about right and wrong. In order to do so, they must have a set of do’s and don’ts at their disposal. However, such a list may be inconsistent, incomplete or otherwise unsatisfactory, depending on the reasoning principles that one employs. For this reason, it might be desirable if robots were to some extent able to reason about their own reasoning—in other words, if they had some meta-ethical capacities. In this paper, we sketch how one might go about designing robots that have such capacities. We show that the field of computational meta-ethics can profit from the same tools as have been used in computational metaphysics. (PsycINFO Database Record (c) 2019 APA, all rights reserved)
2005
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(2005): System-initiated digressive proposals in automated human–computer telephone dialogues: the use of contrasting politeness strategies. In: International Journal of Human-Computer Studies 62 (1), S. 41-71. DOI: 10.1016/j.ijhcs.2004.08.001
DOI: https://doi.org/10.1016/j.ijhcs.2004.08.001 Abstract: System-initiated digressive proposals may be used to introduce new and unexpected information into automated telephone services. These digressions may be viewed as particularly pronounced forms of unsolicited interruptions as they contain information not directly related to the caller's intended activity. In human-human conversation, interruptions are considered to be speech acts which intrinsically threaten both the positive and negative face wants of the addressee and conversants adopt specific verbal strategies to mitigate the negative impact of their interruptions. A question therefore arises whether the introduction of face redressive expressions, based on human-human conversational strategies, into the design of system-initiated proposals in automated services can mitigate the negative impact of the interruptions. A usability experiment was conducted to examine the effectiveness of three contrasting politeness strategies for system-initiated digressions in a mass-market telephone banking dialogue using speech recognition technology. Participants (N= 111) experienced these proposals while using the automated service to perform banking tasks. Results indicated that all these system-initiated digressions-irrespective of politeness strategy employed-had a negative impact on the user attitudes towards the service. This paper reports these results and explores participants' perceptions of the politeness styles and registers employed in the system-initiated proposals.
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