Alle Publikationen
2019
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(2019): The Social Pragmatics of Communication with Social Robots: Effects of Robot Message Design Logic in a Regulative Context. In: International Journal of Social Robotics 25 (6). DOI: 10.1007/s12369-019-00538-7
DOI: https://doi.org/10.1007/s12369-019-00538-7 Abstract: When social robots are used in communicative contexts, the norms, values, and expectations associated with the process of communication itself are important considerations. Message design logics (MDL) are working models of communication that lead to distinct ways of thinking about communication situations and reasoning from goals to messages. The three MDLs are expressive, conventional, and rhetorical. Respectively, they treat communication as a vehicle for the transmission of information, a game to be played cooperatively according to social norms, and the creation and negotiation of social selves and situations. In human communication, there is an observed preference for partners and messages that display the most sophisticated rhetorical MDL. The purpose of this study was to test/extend the theory of MDL and communication pragmatics in HRI. An online between-subjects experiment of 511 U.S. American adults was conducted to determine the effects of a social robot’s MDL and goal structure on people’s evaluations of the message and its source in a hypothetical regulative context, or a situation in which one individual is faced with the need to control or correct the behavior of another. Results demonstrated that rhetorical message designs led to the most positive impressions of the robot in terms of predicted communication success, goal-relevant attributes (ability to motivate and provide face support), competence, credibility, and attractiveness. Findings mirror results in earlier studies of human communication establishing an MDL sophistication advantage in communication dilemmas. Analysis of qualitative responses showed that participants understood the robot’s overall communication pragmatic differently on the basis of the MDL it demonstrated. (PsycINFO Database Record (c) 2019 APA, all rights reserved)
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(2019): Studying Design Aspects for Social Robots Using a Generic Gesture Method. In: International Journal of Social Robotics 21 (10). DOI: 10.1007/s12369-019-00518-x
DOI: https://doi.org/10.1007/s12369-019-00518-x Abstract: Since social robots are aimed to interact and communicate with humans in a natural way and operate in our daily environment, their design should be adapted to this. Although many social robots are for that reason more or less based on the human model, the exact morphology of the robot depends on their specific application. In this paper, we propose a novel methodology to study the influence of different design aspects, based on a generic gesture method. The gesture method was developed to overcome the difficulties in transferring gestures to different robots, providing a solution for the correspondence problem. A small set of morphological information, inputted by the user, is used to evaluate the generic framework of the software at runtime. Therefore, gestures can be calculated fast and easy for a desired robot configuration. By generating a set of gestures for different morphologies, the importance of specific joints and their influence on a series of postures and gestures can be studied. The gesture method proves its usefulness in the design process of social robots by providing an impression of the necessary amount of complexity needed for a specified task, and can give interesting insights in the required joint angle range. In this paper, this design methodology is illustrated by using the virtual model of the robot Probo. (PsycINFO Database Record (c) 2019 APA, all rights reserved)
2018
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(2018): Stereotypes or golden rules? Exploring likable voice traits of social robots as active aging companions for tech-savvy baby boomers in Taiwan. In: Computers in Human Behavior 84, S. 194-210. DOI: 10.1016/j.chb.2018.02.025
DOI: https://doi.org/10.1016/j.chb.2018.02.025 Abstract: Social robots are foreseen to be a growing category of assistive devices for baby boomers in helping them live independently at home and in good health for longer. Artificial intelligence and speech recognition are making natural language user interfaces possible. Yet voices of social robots could influence users' preferences and perceptions in ways that have not been widely explored yet, let alone in Chinese-speaking context. A quantitative study was conducted to probe what voice characteristics of social robots baby boomers may prefer and what personality traits they would associate with various pitch, speech rate, and intonation in Mandarin. While the findings coincide with previous research in that female, extroverted voices were preferred by most participants, many individual differences remain, which could be attributed to differences in demographics, lifestyles, and personality traits. This study contributes to design decisions that would take individual differences into consideration. Social robots that could learn and adapt to people's preferences, perceptions, as well as the tasks at hand may fare better than a one-size-fits-all approach. We believe that voice user interfaces will play a key role in elderly people's initial acceptance and continuing engagement of social robots. (PsycINFO Database Record (c) 2019 APA, all rights reserved)
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(2018): Interactional linguistics. Studying language in social interaction. Cambridge; New York, NY; Melbourne; Singapore: Cambridge University Press
Abstract: Machine generated contents note: Introduction: 1. What is interactional linguistics?; Part I. How Is Interaction Conducted with Lightening Sources?: 2. Turn construction and turn taking; 3. Repair; 4. Action formation and ascription; 5. Topic and sequence; Part II. How are Linguistic Resources Deployed in Interaction?; 6. Sentences, clauses, and phrases; 7. Clause combinations; 8. One-word constructions: particles; Conclusion: 9. Implications for language theory "Reviewing recent findings on linguistic practices used in turn construction and turn taking, repair, action formation and ascription, sequence and topic organization, the book examines the way linguistic units of varying size - sentences, clauses, phrases, clause combinations, particles - are mobilized for the implementation of specific actions in talk-in-interaction. A final chapter discusses the implications of an interactional perspective for our understanding of language as well as its variation, diversity, and universality. Supplementary online chapters explore additional topics such as the linguistic organization of preference, stance, footing, and storytelling, as well as the use of prosody and phonetics, and further practices with language"-- "The first textbook dedicated to interactional linguistics, focusing on linguistic analyses of conversational phenomena, this introduction provides an overview of the theory and methodology of interactional linguistics. Reviewing recent findings on linguistic practices used in turn construction and turn taking, repair, action formation, ascription, and sequence and topic organization, the book examines the way that linguistic units of varying size - sentences, clauses, phrases, clause combinations, and particles - are mobilized for the implementation of specific actions in talk-in-interaction. A final chapter discusses the implications of an interactional perspective for our understanding of language as well as its variation, diversity, and universality. Supplementary online chapters explore additional topics such as the linguistic organization of preference, stance, footing, and storytelling, as well as the use of prosody and phonetics, and further practices with language. Featuring summary boxes and transcripts from recordings of everyday conversation, this is an essential resource for advanced undergraduate and postgraduate courses on language in social interaction"--
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(2018): Moral dialogs. In: The Social Science Journal 55 (1), S. 6-18. DOI: 10.1016/j.soscij.2018.02.010
Abstract: Moral dialogs are social processes through which people form new shared moral understandings. They differ from reasoned deliberations because they are focused on values and not on facts, logic or reason. They differ from irrational passions because value statements require moral justifications. Such dialogs take place not just in families and communities, but often on national levels and sometimes even on transnational ones. They played a core role in major societal changes brought about by social movements, such as those that advanced civil rights, women's rights, and the protection of the environment. Most importantly, when successfully concluded, moral dialogs affect not just attitudes and values, but also voluntary behavior as well as laws. Although dialogs may differ greatly in their normative content, they have the same basic sociological format and follow the same basic ‘natural history.’ The article introduces the author's conception of what constitutes moral dialogs by drawing on available evidence, and provides a framework for additional research on the subject at hand. zitiert von: 20
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(2018): Transforming infant wellbeing. Research, policy and practice for the first 1001 critical days. Abingdon, Oxon; New York, NY: Routledge
Abstract: Any system is most flexible while being built. Human brains under construction are designed to rapidly adapt to the family setting. Babies have no comparisons, and the quality of relationships is the prime component of their world. For the first years of life parents lend their brains to their child, sliding their unconscious into this growing mind. ‘From a basic biological perspective, the child’s neuronal system—the structure and functioning of the developing brain—is shaped by the parent’s more mature brain. This occurs within emotional communication’. (PsycINFO Database Record (c) 2018 APA, all rights reserved) zitiert von 237
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(2018): When different “codes” meet. Communication styles and conflict in intercultural academic meetings. In: Language & Communication 61, S. 1-14. DOI: 10.1016/j.langcom.2017.10.001
Abstract: This study focuses on conflict situations in bilingual academic meetings to investigate the communication styles used by Chinese and American university faculty. The ethnographic participant observation used as the main method was cross-checked with post-meeting interview data. The findings revealed that, due to the conflicting priorities in meeting protocol and behaviors in Taiwanese and American cultures, tension is experienced by faculty members of both cultures. What it means to have a meeting and how members address various issues does vary from culture to culture. It is suggested that conflict situations be ameliorated by more cross-cultural understanding of meeting codes, especially by those in leadership positions.
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(2018): A User Study of a Humanoid Robot as a Social Mediator for Two-Person Conversations. In: International Journal of Social Robotics 42 (3). DOI: 10.1007/s12369-018-0478-3
DOI: https://doi.org/10.1007/s12369-018-0478-3 Abstract: In this work we have enhanced the perception of a humanoid robot by integrating it with a social state estimation system. We present a user study of the humanoid Nao robot as a social mediator, comprising two sets of experiments. In the first sets of experiments, the participants rate their understanding of feedback messages delivered via the Nao robot. They also assess two modalities to deliver the feedback: audio only and audio combined with gestures. In almost all cases there is an improvement of 10% or more when audio and gesture modalities are combined to deliver feedback messages. For the second sets of experiments the sociofeedback system was integrated with the Nao robot. The participants engage in two-person scenario-based conversations while the Nao robot acts as a mediator. The sociofeedback system analyzes the conversations and provides feedback via Nao. Subsequently, the participants assess the received sociofeedback with respect to various aspects, including its content, appropriateness, and timing. Participants also evaluate their overall perception of Nao as social mediator via the Godspeed questionnaire. The results indicate that the social feedback system is able to detect the social scenario with 93.8% accuracy and that Nao can be effectively used to provide sociofeedback in discussions. The results of this paper pave the way to natural human–robot interactions for social mediators in multi-party dialog systems. (PsycINFO Database Record (c) 2018 APA, all rights reserved)
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(2018): Timing affect. Dimension-specific time-based expectancy for affect. In: Emotion (Washington, D.C.) 18 (5), S. 646-669. DOI: 10.1037/emo0000380
DOI: http://www.ncbi.nlm.nih.gov/pubmed/29154586 Abstract: Affective information in our environment is often predictable by time; for example, positive answers are typically given faster than negative ones. Here we demonstrate, for the first time, that humans can implicitly adapt to time-based affect predictability. Participants were asked to categorize words, with the words' irrelevant valences being predictable by the timing of their occurrence. Adaptation to this pattern became evident by better performance for typical combinations of time and valence, relative to atypical combinations (Experiment 2). A comparable adaptation was observed for predictable activation (another affective dimension, Experiment 4), but not for predictable imageability (a nonaffective dimension, Experiment 3). In none of the experiments did participants become aware of the time-based predictability. These findings have significant implications for our theoretical understanding of human time-based expectancy, as well as important implications for the scheduling of system delays in artificial interaction and communication environments. (PsycINFO Database Record zitiert von 1
2017
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(2017): 'Why are there limits on theory of mind use? Evidence from adults’ ability to follow instructions from an ignorant speaker': Corrigendum. In: The Quarterly Journal of Experimental Psychology 70 (1). DOI: 10.1080/17470218.2016.1178876
DOI: https://doi.org/10.1080/17470218.2016.1178876 Abstract: Reports an error in 'Why are there limits on theory of mind use? Evidence from adults' ability to follow instructions from an ignorant speaker' by Ian A. Apperly, Daniel J. Carroll, Dana Samson, Glyn W. Humphreys, Adam Qureshi and Graham Moffitt (The Quarterly Journal of Experimental Psychology, 2010[Jun], Vol 63[6], 1201-1217). Ongoing work after publication has uncovered an inaccuracy in the reporting of one of the studies in this article. The updated text replacing the first three lines of the methods section for Experiments 2a and 2b on page 1209 of the original article is provided in the corrigendum (The following abstract of the original article appeared in record [rid]2010-10502-012[/rid]). Keysar et al. (Keysar, Barr, Balin, & Brauner, 2000; Keysar, Lin, & Barr, 2003) report that adults frequently failed to use their conceptual competence for theory of mind (ToM) in an online communication game where they needed to take account of a speaker's perspective. The current research reports 3 experiments investigating the cognitive processes contributing to adults' errors. In Experiments 1 and 2 the frequency of adults' failure to use ToM was unaffected by perspective switching. In Experiment 3 adults made more errors when interpreting instructions according to the speaker's perspective than according to an arbitrary rule. We suggest that adults are efficient at switching perspectives, but that actually using what another person knows to interpret what they say is relatively inefficient, giving rise to egocentric errors during communication. (PsycINFO Database Record (c) 2018 APA, all rights reserved)
Keywords: Kommunikation, theory of mind -
(2017): Kommunikation, Interaktion und soziale Gruppenprozesse. 1. Auflage. Göttingen: Hogrefe (Enzyklopädie der Psychologie. Themenbereich C, Theorie und Forschung. Serie VI, Sozialpsychologie)
Abstract: Ausgehend von einem Beispiel für ein soziales Dilemma wird ein Überblick über die sozialpsychologische Forschung zu Kooperation und Wettbewerb in sozialen Dilemmata gegeben. Nach einer Klärung der wesentlichen Begriffe (Kooperation, Wettbewerb, Altruismus, Boshaftigkeit) werden folgende Aspekte behandelt: (1) Die bekanntesten Zwei-Personen-Dilemmata (das Gefangenendilemma; "Assurance"-Spiel; "Chicken"-Spiel). (2) Mehr-Personen-Dilemmata (das Dilemma öffentlicher Güter; Team-Games). (3) Fairness und Kooperation. Abschließend werden zentrale Ergebnisse der Forschung über soziale Dilemmata kritisch gewürdigt und Probleme und offene Fragen werden diskutiert.
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(2017): Social distance influences the outcome evaluation of cooperation and conflict. Evidence from event-related potentials. In: Neuroscience letters 647, S. 78-84. DOI: 10.1016/j.neulet.2017.03.018
DOI: http://www.ncbi.nlm.nih.gov/pubmed/28315726 Abstract: Previous research shows that social distance plays an important role in promoting cooperation and that subtle cues that reduce social distance increase the tendency to cooperate. However, it is unclear how social distance influences our outcome evaluation of cooperative and conflict feedback. The present study investigated the influence of social distance on cooperative and conflict behavior and the evaluation process of the cooperative and conflict outcomes, using the event-related potentials (ERPs) technique. We recorded ERPs from 14 normal adults playing a social game task against a friend and a stranger. The results showed that the FRN (Feedback Related Negativity) and P300 were affected by the opponent's choice to cooperate or aggress; however, only the P300 was affected by social distance. Specifically, when the opponent chose to cooperate, the feedback elicited a smaller FRN and a larger P300 amplitude; and compared with playing against friends, the P300 had a larger amplitude when participants gaming with strangers. Our results indicate that at the early stage of the evaluation of cooperation and conflict outcomes, individuals may initially and quickly encode the valence of outcomes, judging whether an outcome is consistent with their expectations. However, at the late stage, which involves a top-down cognitive appraisal process, some social factors, such as social distance, may moderate processing of attention resource allocation of feedback about outcomes, and of higher-level motivation/affective appraisal. zitiert von 1
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(2017): Distinguishing technologies for social interaction: The perceived social affordances of communication channels scale. In: Communication Monographs 84 (3), S. 298-318. DOI: 10.1080/03637751.2017.1332418
DOI: https://doi.org/10.1080/03637751.2017.1332418 Abstract: The concept of affordances in communication technology research has proven to be heuristically provocative, yet perceived affordances are rarely measured. After extracting commonly cited social affordances from the literature, we developed a measure to assess participants’ perceptions of these affordances. The scale was tested across eight communication channels in two studies (face-to-face; texting; phone; email; posts on social networking sites, specifically Facebook; instant messaging; Skype videoconferencing; and mobile app Snapchat). A factor structure was developed in Study 1 and confirmed in Study 2. The resultant Perceived Social Affordances of Communication Channels Scale includes 41 items measuring 10 communicative affordances: accessibility, bandwidth, social presence, privacy, network association, personalization, persistence, editability, conversation control, and anonymity. Potential methodological and theoretical applications are discussed.
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(2017): Real-time gesture translation in intercultural communication. In: AI & Society 32 (1), S. 25-35. DOI: 10.1007/s00146-014-0573-4
Abstract: Nonverbal behavior plays a crucial role in human communication and often leads to misunderstandings between people from different cultures, even if they speak the same language fluently. While translation systems are available for verbal communication, translators for nonverbal communication do not exist yet. We present the conceptual design and an early prototype of a real-time gesture translator using body tracking and gesture recognition in avatar-mediated intercultural interactions. It contributes to the ambitious goal of bridging between cultures by translating culture-specific gestures to enhance mutual understanding. Possible applications of the gesture translator are discussed as a facilitating tool for global business meetings and as a means of technology-enhanced conflict resolution and prevention.
Keywords: body tracking, Computerwissenschaft, Cultural interaction, culture specific, Disziplin, Gestik, Gestik/Mimik, gesture, Interaktion, Kommunikation, kulturspezifisch, Kulturtheorie, Mensch-Technik-Relationen (MTR), Nonverbal behaviour, Nonverbales Verhalten, Personenerkennung, Realtechnik, real-time gesture translation, Sozial Intelligente Agenten, Status / biologische Marker, Technik, translators for nonverbal communication -
(2017): Competition and conflict between communicative norms. In: Journal of Argumentation in Context 6 (2), S. 220-246. DOI: 10.1075/jaic.6.2.05hop
Abstract: When engaging with each other, discussants navigate a complex set of communicative norms that aim at very different goals. Within argumentation theory naturally the most studied set of norms are those aiming at reasonableness, of which I take the pragma-dialectical rule set to be a representative example. They are however far from the only norms that guide communicative behavior. This paper offers an analysis of the areas of intersection and potential conflict of reasonableness (as understood by pragma-dialectics) with other communicative norms in general and rules of politeness (as presented by Geoffrey Leech) in particular.
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(2017): Narratives and Online Decorum. The Rhetoric of Mark Zuckerberg's Personal Storytelling on Facebook. In: STYLE 51 (3), S. 374-390. DOI: 10.1353/sty.2017.0031
Abstract: The article ties in with and attempts to further interests in the - rhetorical aspects of personal storytelling by examining what is taken to be a pervasive yet understudied form of purposeful storytelling. The overall aim is to investigate how the narration of intimate biographical events may be used to influence or mold matters of decorum or appropriate behavior. Through close reading of the use of narratives in a Facebook post by Facebook CEO Mark Zuckerberg, the article argues for the potential meta-decorous nature of such posts; in addition to their private content, they are about what posting is or should be, and therefore also about what it may be, or should mean, to be someone posting on Facebook. Consequently, these personal stories are read as peculiar amalgamations of the personal, the strategic, and the moral.
Keywords: Appropriateness, Art des Kommunikationsmediums, das Persönliche, decorum, doppelter Treffer, Facebook, Identität, Identitätsstiftung, Intimität, Kommunikation, Kommunikationsstrategie, Mensch-Maschine-Releation, Mensch-Technik-Relationen (MTR), Moral, Morals, Öffentlicher vs. privater Raum, Rhetorik, Situationsbedingter Kontext, Social Network, Social Network Einfluss, Soziale Angemessenheit, Storytelling, Strategien zur Erlangung von Sympathie, Wissen um Normen -
(2017): Social Technologies. Between Science and Practice. In: Russian Studies in Philosophy 55 (1), S. 1-9. DOI: 10.1080/10611967.2017.1296288
Abstract: Social technologies (or more precisely social-humanitarian technologies) are the active communicative manifestation of a social subject at the level of organizational, administrative, and social planning in the context of the social construction of knowledge and reality. A clear definition of social technologies (ST) must first describe them within the context of the social sciences and humanities: ST are the variety of social practices that are generated by these sciences. These include psychotherapeutic assistance, opinion polls, the practice of language translation, counseling, litigation, and the management of production. The second aspect of ST is that they are characterized by a specific kind of human activity and communication (psychosomatic skills and techniques, language, and psychological and emotional processes), rather than artificial tools, instruments, and devices. The center of ST is occupied by the human subject agent with his knowledge and beliefs, skills and habits, language and traditions.
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(2017): The Formation of Social Technologies. Stages and Examples. In: Russian Studies in Philosophy 55 (1), S. 10-25. DOI: 10.1080/10611967.2017.1296289
Abstract: The concept of social technology, as used in science and journalism, has yet to reach theoretical maturity. This is related to the general state of the social and human sciences, which have not given rise to sociotechnical sciences, and is also related to a number of sociopolitical circumstances. On the one hand, social technology involves solutions that require an empirical, interdisciplinary synthesis; on the other hand, it represents a series of new theoretical conceptualizations. The article offers a working definition of a number of theoretical positions and typologies, and provides examples of the development and application of social technologies that represent steps toward the construction of a synthetic theory.
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(2017): Adolescent communication and its relationship to emotional-social intelligence. ProQuest Information & Learning, US.
Abstract: Over the past two decades the way in which we communicate has changed drastically with the evolution of mobile phones and the Internet. Professionals in the field of psychology have raised concerns regarding the impact these changes are having on the adolescent population. Research in this area has been vacillating between both positive and negative outcomes. The present study sought to identify a connection between time spent communicating though technology and emotional social intelligence (ESI), defined as the ability to identify emotions in one's self and others, utilize that knowledge effectively, and cope with the stress of normal life (Bar-On, 2006). In this study, 74 students from a high school in northern New Jersey completed two self report measures, the Emotional Quotient Inventory: Youth Version (Short) and a technology survey, which asked participants to estimate the amount of time they spend engaging with friends and family both face-to-face and through technology. Results suggest that time spent communicating through technology has no relationship to general ESI. However, a closer look at the components of ESI, resulted in the identification of statistically significant relationships. Contrary to the hypothesis, the more time participants reported communicating through technology, the higher their scores on the Interpersonal scale. Increased time communicating through technology was also related to decreases in the Stress Management scale. (PsycINFO Database Record (c) 2017 APA, all rights reserved)
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(2017) : Cultural and genetic influences on emotion: The role of motivational processes in gene-culture interactions. In: Church, A. T.: Culture and characteristic adaptations: Santa Barbara, California, USA: Praeger/ABC-CLIO, S. 35-59
Abstract: Imagine you have just arrived in a country you have never visited before. The language spoken is different from yours, and yet you find that you are able to communicate at least some of your sentiments with the local people. You can express your feelings of excitement, perhaps from being in an exotic environment, as well as your frustrations from getting a little lost. Through your facial expressions, gestures, and physiological responses—sweating palms, a racing heart, and rapid breathing—some of your basic emotions come across to the people you meet. Although the general meaning of certain emotions may be shared, are emotions experienced and expressed in the same way across cultures? How do biological factors, such as genetic and physiological processes, interact with social and cultural factors to influence emotions? In this chapter, we first review research on culture and emotional experience and expression. Next, we review the theoretical background for gene-cult ure inte raction research, and we put forward a novel hypothesis that considers the role of motivational processes in these interaction effects: the motivational setting hypothesis. We then discuss gene culture interaction research with cultural psychological findings in the area of emotion. (PsycINFO Database Record (c) 2017 APA, all rights reserved)
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(2017): A Model for Generating Socially-Appropriate Deictic Behaviors Towards People. In: International Journal of Social Robotics 9 (1), S. 33-49. DOI: 10.1007/s12369-016-0348-9
DOI: https://doi.org/10.1007/s12369-016-0348-9 Abstract: Pointing behaviors are essential in enabling social robots to communicate about a particular object, person, or space. Yet, pointing to a person can be considered rude in many cultures, and as robots collaborate with humans in increasingly diverse environments, they will need to effectively refer to people in a socially-appropriate way. We confirmed in an empirical study that although people would point precisely to an object to indicate where it is, they were reluctant to do so when pointing to another person. We propose a model for selecting utterances and pointing behaviors towards people in terms of a balance between understandability and social appropriateness. Calibrating our proposed model based on empirical human behavior, we developed a system able to autonomously select among six deictic behaviors and execute them on a humanoid robot. We evaluated the system in an experiment in a shopping mall, and the results show that the robot’s deictic behavior was perceived by both the listener and the referent as more polite, more natural, and better overall when using our model, as compared with a model considering understandability alone. (PsycINFO Database Record (c) 2019 APA, all rights reserved)
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(2017): The Influence of Parental and Communication Style on Consumer Socialization. In: Journal of Advertising Research 57 (3), S. 319-334. DOI: 10.2501/JAR-2017-002
DOI: https://doi.org/10.2501/JAR-2017-002 Abstract: This meta-analysis merged family communication pattern (FCP) and parental socialization literature streams to offer renewed perspectives on how parents intervene in media-related consumer-socialization interactions with children. With only one exception, FCP-type effects were not different from theorized corresponding parental socialization-style effect sizes. This supports prior literature suggesting equivalency between specific FCP and parental socialization pairs. Furthermore, when certain FCP–parental socialization pairs were compared with other pairs on socialization interactions, such as control, coviewing, and discussing media strategy, differences were found that prior theorizing would have supported. Implications of these results are discussed, including what they suggest for managers. (PsycINFO Database Record (c) 2017 APA, all rights reserved) zitiert von 2
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(2017): A Dual-Identity Model of Responses to Deviance in Online Groups. Integrating Social Identity Theory and Expectancy Violations Theory. In: Communication Theory 27 (3), S. 243-268. DOI: 10.1111/comt.12113
Abstract: Several theories have sought to address responses to normatively deviant behavior, but have done so with a focus either on group‐level or on individual‐level behavior. Yet, due to some characteristics of online contexts, identities can be salient at both a group and/or individual level, creating a more complex set of influences on responding to deviance. We explore responses to online communicative deviance by integrating social identity approaches (a group‐level perspective) and expectancy violations theory (an individual‐level perspective). Social identity emphasizes the role of group identification in responding to deviance, especially relevant in anonymous online contexts, while expectancy violations theory notes how individuals respond to ambiguous deviance through assessing the reward value of the deviant. (PsycINFO Database Record (c) 2018 APA, all rights reserved)
2016
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(2016): Contributorship and Partial Inclusion. In: Management Communication Quarterly 30 (3), S. 279-304. DOI: 10.1177/0893318915624163
DOI: https://doi.org/10.1177/0893318915624163 Abstract: Organizational communication theory and research tends to assume the practices of organizational 'members' are relevant to the study of organizational phenomena, without reflecting on how those members were identified in the first place. This issue is particularly relevant to perspectives that view communication as constitutive of organizations because they may take the very object they seek to explain—the organization—as the starting point when identifying pertinent informants. We provide a communicational perspective of organizational membership by starting from communicative events, instead of individuals. Ethnomethodology’s notions of accounts and sanctions are useful in recognizing the interactionally performed nature of membership. We extend ethnomethodology’s intuition by viewing membership—which we reframe as contributorship—as being achieved through the contribution of actions to the organization. (PsycINFO Database Record (c) 2016 APA, all rights res erved) zitiert von 6
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(2016): Social Anxiety and Socioemotional Functioning During Early Adolescence. The Mediating Role of Best Friend Emotion Socialization. In: The Journal of Early Adolescence 38 (2), S. 238-260. DOI: 10.1177/0272431616665212
DOI: https://doi.org/10.1177/0272431616665212 Abstract: Best friend expected emotion socialization responses were examined as a potential explanation for the link between social anxiety and youths’ friendship quality and dysfunctional emotion regulation (ER). A community sample of 202 young adolescents ( Xage = 12.66; 52.5% girls, 75.7% White) within 101 same-sex, reciprocated best friend dyads completed measures of social anxiety, friendship quality, dysfunctional ER, and how they expected their friend to respond to their negative emotions. Social anxiety was related to lower expectations of support (i.e., reward, override) responses from friends, and for boys, to greater expectations of unsupportive (i.e., neglect, aggression) responses from friends. Lower expected support responses mediated the relation between social anxiety and socioemotional functioning for girls. For boys, greater expectations of unsupportive responses mediated the relation between social anxiety and socioemotional functioning. Findings indicate that social a nxiety may disrupt emotion socialization processes within adolescent friendships with implications for youth socioemotional functioning. (PsycINFO Database Record (c) 2018 APA, all rights reserved) zitiert von 2