Alle Publikationen
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2016
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(2016): Dear computer, teach me manners: Testing virtual employment interview training. In: International Journal of Selection and Assessment 24 (4), S. 312-323
Abstract: Introduced and evaluated virtual employment interview (VI) training with a focus on nonverbal behavior. In the present study, participants in the VI training group took part in a simulated interview with a virtual character. Simultaneously, the computer analyzed participants' nonverbal behavior and provided real-time feedback. A control group received parallel interview training. Following training, participants took part in mock interviews, where interviewers rated participants' nonverbal behavior, and interview performance. A total of 70 college students (mean age 24 years) participated. Measures included the Measurement of Anxiety in Selection Interviews (MASI). Results revealed (1) that participants of VI training showed better interview performance, (2) that this effect was mediated by nonverbal behavior, and (3) that VI training had a positive influence on interview anxiety. These results have important practical implications for applicants, career counseling centers, and organizations.
Keywords: Angst, Anxiety, Arbeits - und Organisationspsychologie, Berufliche Interessen, berufliche Laufbahn und Berufsberatung, Bewerbungsgespräche, Einzelstudie / spezifisch, Feedback, interpersonal communication, Interpersonale Kommunikation, interview anxiety, Job Applicant Interviews, Manieren, MASI, job interviews: virtual employment interview training, Nonverbal behavior, Kommunikation, Nonverbal communication, Nonverbale Kommunikation, Occupational Interests & Guidance, performance, Specialized Interventions, Spezielle Interventionen, Test Coaching, Testtraining, Training, Verhaltensforschung, Virtual Classrooms, Virtuelle Klassenzimmer, Wirtschaftspsychologie 2015
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(2015): Interpersonal Communication as Social Action. In: Philosophy of the Social Sciences 45 (4-5), S. 407-423. DOI: 10.1177/0048393115580265
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(2015): Understanding power in social context. How power relates to language and communication in line with responsibilities or opportunities
Abstract: Presents an overview of how power relates to communication from a social psychological perspective with the aim of reviewing research on how power alters behavior by outlining particularly the implications of power for language and communication behavior. In addition, the authors demonstrate the reverse impact of (communicative) behavior on power by addressing the question of how the social context and the language used in this context influence the construal and exercise of power. After defining and presenting an overview of recent theoretical approaches dominating the social psychology debate on how power impacts behavior, evidence is reviewed on how power shapes language and communication behavior (e.g., body language) and vice versa. In this context, it is argued that research relating power to language and communication so far has often only considered power in terms of the perceived opportunities it provides. Therefore, subsequent focus is on the moderating role of the context: The social context is what shapes how power is understood and enacted. It is demonstrated how language or communication behavior serve both to create power and to develop a specific understanding of what power positions entail. In conclusion, opportunities for future research are discussed including the potential connections between the construal of power and its implications for language and communication behavior among individuals high in power and those low in power. zitiert von 3
2012
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(2012): Taken for grantedness. The embedding of mobile communication into society. Cambridge, Mass: MIT Press. Online verfügbar unter http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=502781
Abstract: Book Abstract Why do we feel insulted or exasperated when our friends and family don't answer their mobile phones? If the Internet has allowed us to broaden our social world into a virtual friend-net, the mobile phone is an instrument of a more intimate social sphere. The mobile phone provides a taken-for-granted link to the people to whom we are closest; when we are without it, social and domestic disarray may result. In just a few years, the mobile phone has become central to the functioning of society. In this book, Rich Ling explores the process by which the mobile phone has become embedded in society, comparing it to earlier technologies that changed the character of our social interaction and, along the way, became taken for granted. Ling, drawing on research, interviews, and quantitative material, shows how the mobile phone (and the clock and the automobile before it) can be regarded as a social mediation technology, with a critical mass of users, a supporting ideology, changes in the social ecology, and a web of mutual expectations regarding use. By examining the similarities and synergies among these three technologies, Ling sheds a more general light on how technical systems become embedded in society and how they support social interaction within the closest sphere of friends and family
2011
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Dreyer, Wilfried; Hößler, Ulrich (Hg.) (2011): Perspektiven interkultureller Kompetenz. Beiträge und Erkenntnisse eines Symposiums, das die Hochschule Regensburg zu Ehren des 70. Geburtstags von Prof. Dr. Alexander Thomas im November 2009 veranstaltete. Göttingen: Vandenhoeck & Ruprecht
Abstract: State of the Art der interkulturellen Kompetenz: Ausgewiesene Experten aus Forschung und Praxis und dem In- und Ausland ziehen eine Zwischenbilanz und zeigen innovative Wege für die Zukunft auf. Interkulturelle Kompetenz ist heute eine Schlüsselqualifikation für den beruflichen Erfolg. Was sind jedoch deren wissenschaftlichen Grundlagen? Wie kann sie in Schule, Hochschule und Betrieb erworben und entwickelt werden? Wie wirkt sich interkulturelle Kompetenz in Praxisfeldern wie Unternehmenskultur, Friedens- und Sicherheitspolitik, Entwicklungszusammenarbeit, Migration und Personalentwicklung aus? Anwendungsorientierte wissenschaftliche Analysen und theoretisch reflektierte Praxisbeiträge geben in einem transdisziplinären Dialog Antworten auf diese Fragen.
2008
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Baxter, Leslie A.; Braithwaite, Dawn O. (Hg.) (2008): Engaging theories in interpersonal communication. Multiple perspectives. Los Angeles: Sage
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Biel, Anders; Eek, Daniel; Gärling, Tommy; Gustafsson, Mathias (Hg.) (2008): New issues and paradigms in research on social dilemmas.. Toward an analysis of cooperation and fairness that includes concepts of cooperative game theory. Unter Mitarbeit von Axel Ostmann und Holger Meinhardt. New York: Springer
Abstract: Presents a game-theoretical analysis of cooperative and fair behavior. First, important concepts such as cooperation, fairness, bargaining, social dilemma, and communication are elaborated. The next sections introduce formal notation used to designate elements of noncooperative and cooperative games, and further define concepts such as core allocation and convexity. Several example games are outlined, including the CP3 game, and the HSW1 and HSW2 games. Solution concepts and properties of each example game are considered. Experimental results attained by S. Hackett et al. are reanalyzed, focusing on player efficiency and compliance, and providing geometric localization of game results. The results of the analysis suggest that common dilemma games are clear and convex, allowing for stable and efficient solutions. Players tended to compromise between the Nash equilibrium, the egalitarian standard, and the fairness standard. The interpretation of the findings considers the role of communication, the activation of behavior standards, and the equity of final results.
2007
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(2007): A Dual Mechanism Neural Framework for Social Understanding. In: Philosophical Psychology 20 (1), S. 43-63. DOI: 10.1080/09515080601085864
Abstract: In this paper a theoretical framework is proposed for how the brain processes the information necessary for us to achieve the understanding of others that we experience in our social worlds. Our framework attempts to expand several previous approaches to more fully account for the various data on interpersonal understanding and to respond to theoretical critiques in this area. Specifically, we propose that social understanding must be achieved by at least two mechanisms in the brain that are capable of parallel information processing. The first mechanism, based on research into mirror matching systems in the brain, suggests that representations of others are mapped onto an observer's representations of these same schemas in order to understand them. The second mechanism requires semantic analysis of a given social situation in order to understand the actions of others and most likely involves conscious processes. We suggest that experimental correlates of these systems should be dissociable using both behavioral and neuroimaging techniques.
Keywords: Gehirnfunktion, Intellektualtechnik, Interaktionspartner, interpersonal, interpersonal communication, Kogn. Architektur, Kognitionswissenschaft/Social Sciences/Humanities, kognitive Architekturen, Kognitive Skills/Social Cognition, Künstliche Intelligenz, Mensch-Technik-Relationen (MTR), Neuronale Netzwerke, Neurowissenschaften, Philosophical Psychology, Realtechnik, Semantics, Semantik, Situationsbedingter Kontext, Sozialverstehen, Technik, theory of mind 2006
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Vangelisti, Anita L.; Perlman, Daniel (Hg.) (2006): The Cambridge handbook of personal relationships. Cambridge: Cambridge University Press (Cambridge handbooks in psychology)
Abstract: The Cambridge Handbook of Personal Relationships serves as a benchmark of the current state of scholarship in this dynamic field synthesizing the extant theoretical and empirical literature, tracing its historical roots, and making recommendations for future directions. The volume addresses a broad range of established and emerging topics including: theoretical and methodological issues that influence the study of personal relationships; research and theory on relationship development, the nature and functions of personal relationships across the lifespan; individual differences and their influences on relationships; relationship processes such as cognition, emotion, and communication; relational qualities such as satisfaction and commitment; environmental influences on personal relationships; and maintenance and repair of relationships. The authors are experts from a variety of disciplines including several subfields of psychology, communication, family studies and sociology who have made major contributions to the understanding of relationships
2005
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(2005) : Robot emotion: A functional perspective In: Fellous, Jean-Marc; Arbib, Michael A. (Hg.): Who Needs Emotions?: Oxford, England: Oxford University Press, S. 271-310
DOI: https://doi.org/10.1093/acprof:oso/9780195166194.003.0010 Abstract: Robots are becoming more and more ubiquitous in human environments. The time has come when their ability to intelligently and effectively interact with us needs to match the level of technological sophistication they have already achieved, whether these robots are tools, avatars (human surrogates), partners (as in a team) or cyborg extensions (prostheses). Emotion-inspired mechanisms can improve the way autonomous robots operate in a human environment with people, and can improve the ability of these robots to effectively achieve their own goals. Such goals may be related to accomplishing tasks or satisfying motivations, and they may be achieved either autonomously or in cooperation with a person. In order to do this in a way that is natural for humans, the robot needs to be designed with a social model in mind. We illustrate this concept by describing in detail the design of Kismet, an anthropomorphic robot that interacts with a human in a social way, focusing on its facial and vocal expressions and gaze direction. Kismet’s architecture includes a cognitive system that is tightly coupled to a separate emotive system. Each is designed as interacting networks of ’specialists’ that are activated when specific conditions are met. The cognitive component is responsible for perceiving and interpreting events, and for selecting among a hierarchy of goal-achieving behaviors, in accordance with its current motivational drives. It is primarily concerned with homeostasis and ’well being.’ The emotive system implements eight basic emotions that are proposed to exist across species. It detects those internal and external events that have affective value, and motivates either task-based or communicative behavior to pursue beneficial interactions and to avoid those that are not beneficial by modulating the operation of the cognitive component. When placed in a realistic social setting, these two systems interact to achieve lifelike attention bias, flexible decision making, goal prioritization and persistence, and effective communication where the robot interacts in a natural and intuitive way with the person to achieve its goal (PsycINFO Database Record (c) 2019 APA, all rights reserved)
2002
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(2002): Reparaturen. Routinen, die Gesprache zur Routine machen. In: Linguistische Berichte 192, S. 417-456
Abstract: Gespache werden als storanfallige Routinen charakterisiert, und die Rolle von lokalen Verstandigungspoblemen und Reparaturen im Verlauf von Gesprachen wird erortert. Im Anschluss an eine Klarung der Begriffe der Reparatur und des Verstandigungsproblems sowie deren Verhaltnis zueinander erfolgt eine Bestandsaufnahme der Untersuchungen von E. A. Schegloff und von M. Selting zu Verstandigungsproblemen und den daraus abgeleiteten Vorschlagen zur Kategorisierung von Reparaturen. Die beiden Typologien von Reparaturen werden integriert. Anschliessend werden Reparatursequenzen vorgestellt, die eine Erweiterung der Typologie nahelegen. An einem konkreten Fall wird der Routinecharakter von Gesprachen und Reparaturen verdeutlicht. Im Lichte der dargelegten Befunde wird eine Bewertung der Annahme vorgenommen, dass Typen von Reparaturen stark mit bestimmten Problemtypen korrelieren und es dadurch den Beteiligten erlauben, Probleme im jeweiligen Gesprachszusammenhang routiniert und hinreichend genau zu identifizieren und interaktiv zu uberwinden. zitiert von 10
1999
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(1999): Lass uns richtig streiten. Vom Wortgefecht zum Dialog. Original: The argument culture. Moving from debate to dialogue.. 1. Aufl.. München: Goldmann
Abstract: Es wird die Eingangsthese formuliert, dass die westliche Gesellschaft zunehmend von einer Streitkultur durchdrungen ist. Als Resultat wird eine kriegerische Atmosphäre konstatiert, die oftmals mehr Probleme schafft, denn löst. Wie tief ein solches Frontdenken im Kopf jedes einzelnen verankert ist und wie dadurch ein kreatives Denken behindert wird, wird nun aufzuzeigen versucht. Dem werden alternative Umgangsformen mit Meinungsverschiedenheiten in anderen Kulturen gegenübergestellt. Schließlich werden Anregungen gegeben, neue Modelle entwickeln, die zu einem besseren gegenseitigem Verständnis und damit letztlich zu einer Problemlösung beitragen sollen.
1993
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(1993) : Knigges "Umgangsbuch". Zur Entwicklung der burgerlichen Kommunikationsregeln In: Sonntag, Michael: Individuum und Geschichte. Beiträge zur Diskussion um eine 'Historische Psychologie'.: Heidelberg
Abstract: Das erstmals ein Jahr vor der Franzosischen Revolution erschienene Buch von Knigge "Uber den Umgang mit Menschen" wird als ein ausserordentlich wichtiges sozialpsychologisches Dokument der Herausbildung freiheitlicher verbaler und nonverbaler Kommunikationsformen beschrieben. Bisher wurde es jedoch von Sozialwissenschaftlern kaum beachtet, weil der Autor mehr mit den Verfalschungen des Umgangsbuches auf dem Hintergrund veranderter gesellschaftlicher Konstellationen im 19. Jahrhundert identifiziert wird als mit dem ursprunglichen Text. Knigge stellt sich die Frage, wie sich eine (bisher wenig erfolgreiche) Person im zwischenmenschlichen Verkehr Geltung verschaffen kann. Seine Antwort lautet: Indem er andere Personen geltend macht. Knigge analysiert eine Vielzahl sozialer Mikro-Verhaltnisse bezuglich der Aquivalenz der beteiligten Personen. Von zentraler Bedeutung ist die gegenseitige Erganzung der Interaktionspartner. Es wird darauf hingewiesen, dass Knigge einer der wichtigsten Reprasentanten der Franzosischen Revolution in Deutschland war. Er schrieb kein Komplimentierbuch, sondern ein Buch uber die Komplementaritat bei der Herstellung von Beziehungen zwischen ansonsten isolierten Individuen in der postfeudalen Gesellschaftsformation.
1992
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(1992): Sprache und Geschlecht: Ist Kommunikation zwischen Frauen und Männern interkulturelle Kommunikation?. In: Linguistische Berichte, S. 123-143
Abstract: Ausgehend von der Diskussion über die "interkulturelle Kommunikation zwischen Männern und Frauen" wird ein Überblick über den linguistischen Erkenntnisstand zum Zusammenhang von Sprache und Geschlecht gegeben. Dabei wird auf der Grundlage vorliegender Studien gezeigt, dass in der Gesellschaft keine separaten "Sprachen", die jeweils kontextübergreifend einem Geschlecht zuzuordnen sind, existieren. Kommunikationsstrategien, die in gewissen Kontexten vor allem von Frauen angewendet werden, tragen jedoch in bestimmten Kontexten zur Konstruktion von Status oder Informalität bei. Ferner lassen sich Kontextualisierungskonventionen nicht pauschal einem Geschlecht zuordnen. Die Analyse von Sprache und Geschlecht wird als Teil einer größeren Fragestellung betrachtet, nämlich der nach dem Zusammenhang von Sprache und sozialer Bedeutung. Es wird die Ansicht vertreten, dass in Interaktionen komplexe soziale Beziehungen hergestellt werden, wobei das Geschlecht eine dieser Bedeutungen ist, jedoch nicht immer die relevanteste. zitiert von 71
1987
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Roloff, Michael; Miller, Gerald (Hg.) (1987): Interpersonal processes. New directions in communication research. Newbury Park: Sage. Online verfügbar unter http://www.loc.gov/catdir/enhancements/fy0654/87009639-d.html
1985
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(1985): Sozialisation in einer computerisierten Welt. Ein Diskussionsbeitrag. In: Zeitschrift fur Sozialisationsforschung und Erziehungssoziologie 5 (2), S. 255-269
Abstract: Reviews the works of several authors who suggest that interaction with computers may have socializing effects on humans. Some of the problems of assessing these effects are discussed. In view of Vygotsky's and G. H. Mead's theories that thinking is the result of internalized verbal communication and assuming that the social competence of computers will remain restricted compared to that of humans, it is argued that in the long run the socializing effects of computerizing everyday life may be a restriction of thought and a decline or even complete loss of social competence in the fields of language, pragmatic communication, and morality. Nach Explikation einiger methodischer Probleme und der Zusammenfassung einiger Beobachtungen uber das Verhalten von Kindern, Jugendlichen und Erwachsenen wird die These entfaltet, dass unter den hypothetischen Bedingungen einer in allen Lebensbereichen computerisierten Gesellschaft durch die sozialisatorischen Effekte der Mensch-Maschine-Interaktion bei systematischer Beschranktheit der Computer langfristig eine Reduktion menschlicher Interaktions- und Kommuniaktionsfahigkeit, insbesondere in den Sinngehalten der Sprache, im pragmatischen Gebrauch der Sprache und in der Moralitat eintreten wird. zitiert von 9
1976
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(1976): Assessing communication competency for intercultural adaptation. In: Group & Organization Studies 1 (3), S. 334-354. DOI: 10.1177/105960117600100308
DOI: https://doi.org/10.1177/105960117600100308 Abstract: Discusses one of the recurrent problems associated with interpersonal, group, organizational, and intercultural training in communication, the assessment of outcomes. An approach is suggested for the evaluation of training and selection of programs utilizing behavioral assessment of participants' communication competence. The method involves the systematic collection and analysis of behavioral observation data along one or several predetermined dimensions by one or more observers. Preliminary use of pilot instruments indicated that the methodology provides a relatively efficient technique for generating reliable assessments of interactive competence in a variety of social settings. A range of uses of behavioral assessment techniques in communication training are discussed, and an application with 19 adult and young adult participants and 3 raters in intercultural adaptation training and selection is explored in some detail. (11/2 p ref) (PsycINFO Database Record (c) 2016 APA, all rights reserved)
Keywords: Arbeits - und Organisationspsychologie, assessment of communication competency in interpersonal & group & organizational & intercultural settings, communication skills, Evaluation, Gruppenverhalten, interpersonal communication, Kommunikation, Methodology, Social Environments, systematic collection & analysis of behavioral observation data, Soziales Kompetenztraining, training in social competences
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